Bring Your Amazing Self to Work
At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
Job Overview
As a Counter Manager in the Macy's Cosmetics Department, you will be responsible for managing all aspects of a cosmetics line, including coaching a team of skilled Beauty Advisors. You will also engage with customers to learn about their beauty and style choices, enhance your creativity through customer consultation and make-up and product application, and feel satisfied when your skills and passion for beauty help you and your team reach sales targets.
What We Can Offer You
- An inclusive, challenging, and refreshingly fun work environment
- Competitive pay and benefits rooted in principles of equity
- Performance incentives and annual merit review
- Merchandise discounts
- Health and Wellness Benefits across medical, dental, vision, and additional insurance
- Retirement Savings Plan with 401k match opportunity
- Employee Assistance Program (mental health counseling and legal / financial advice)
- Resources for continuous learning, career growth, and leadership development
- Paid Time Off
- Colleague Resource Groups (CRGs) and give-back / volunteer opportunities
What You Will Do
Inspire teamwork to reach sales goals and elevate the customer experienceCreate lasting connections with customers who are passionate about cosmetics, beauty, and fragranceReview and analyze business performance of daily, weekly, monthly, seasonal, and annual sales resultsDevelop and implement business driving events to achieve department goalsSupervise proper presentation, organization, storing, and replenishment of stockSell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goalsMeet and exceed your own and the companys sales goalsWork well with vendors to get the best business outcomesManage vendor events and promotions, including scheduling and executionMaintain compliance with all hygiene standardsSkills You Will Need
Leadership : Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.Subject Matter Expertise : Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.Analytical Skills : Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.Communication : Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.Interpersonal Skills : Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.Creativity and Strategic Thinking : Ability to think creatively, strategically, and technically to address business challenges and opportunities.Detail Orientation : Careful attention to detail in handling daily tasks, examining reports and making sure business goals are metCollaboration : Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experienceWho You Are
Able to coach and provide feedback to Beauty Advisors to exceed daily goalsPossess a passion and a business-minded attitude to succeed in a performance-based settingAble to resolve customer problems in a constructive and forward-looking way and of managing multiple tasks at once in a fast-paced environmentEnthusiasm for the beauty industry and the skills to provide outstanding customer careStrong organizational skills to manage multiple tasks at once while maintaining superior resultsFlexible and able to use sound judgment in ambiguous situationsFlexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality3 to 5 years of relevant work experienceEssential Physical Requirements :
Prolonged periods (at least two consecutive hours) of standing / walking around the store or departmentFrequent use of computers and handheld electronic equipmentReaching, including above eye level, crouching, kneeling, stooping and color vision.This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder.Lifting and moving items weighing up to 25 lbs.About Macys
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
Bring your creativity, energy, and ideas to the Macy's team Apply Today!
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This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
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