What are the responsibilities and job description for the Beauty Advisor position at Macys?

Be part of an amazing story.

Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macys 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. Weve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. You are focused on building a client base and nurturing strong client relationships in order to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You will provide customer consultations, including applying make-up and products.

What we can offer you

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include :

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal / financial advice

Access the full menu of benefits offerings here.

What you will do

Greet customers in a friendly and helpful manner

Use product knowledge to give expert guidance to each customer based on their wants, features, and choices

Build a relationship with customers by introducing them to beauty products and finding out their hidden needs

Show and teach the use of all beauty products by applying them on the customer

Keep proper display, organization, storage and restocking of inventory

Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program

Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets

Stay current with all training through Macys educational resources, including attending Vendor trainings and virtual trainings as requested

Merchandise new arrivals, process damages, testers and select merchandise to return to vendors

Use point of sale technology and applications to help in selling and fulfilling of customer orders

Follow hygiene standards and asset protection control and compliance procedures

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills You Will Need

Product knowledge : Good understanding of the beauty products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.

Communication : Comfortable communicating with customers virtually, via phone, and in person.

Sales : Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.

Technology : Utilize point of sale technology and applications to help in selling and fulfilling customer orders.

Continuous learning : Self-driven to keep up with Macys beauty product knowledge and beauty trends and stay current with all training through Macys educational resources.

Makeup application : Show and teach the use of all beauty products by applying them on the customer.

Subject Matter Expertise : Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.

Interpersonal Skills : Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.

Collaboration : Partnership with the total Beauty team to drive sales and deliver the customer experience

Who you are

Possess a passion and a business-minded attitude to succeed in a performance-based setting

Able to resolve customer problems in a constructive and forward-looking way

Strong organizational skills and can manage multiple tasks at once in a fast-paced environment

Able to work a flexible schedule including evenings & weekends

Enthusiasm for the beauty industry and the skills to provide outstanding customer care

Flexible and able to use sound judgment in ambiguous situations

Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality

At least 1 year of customer service or selling experience required

Previous cosmetic or fragrance sales experience a plus

Essential Physical Requirements

Prolonged periods (at least two consecutive hours) of standing / walking around the store or department

Frequent use of computers and handheld electronic equipment

Reaching, including above eye level, crouching, kneeling, stooping and color vision.

This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder.

Lifting and moving items weighing up to 25 lbs.

About Us

This is a great time to join Macys! Whether youre helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in peoples lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

BEAUTY00

This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs.

See Macys Privacy Policy at https : / / ebwh.fa.us2.oraclecloud.com / hcmUI / CandidateExperience / en / sites / CX_1001 / pages / 12005 and SonicJobs Privacy Policy at https : / / www.sonicjobs.com / us / privacy-policy and Terms of Use at https : / / www.sonicjobs.com / us / terms-conditions

Apply for this job

Receive alerts for other Beauty Advisor job openings

Beauty Advisor

What are the responsibilities and job description for the Beauty Advisor position at Macys?

What is the career path for a Beauty Advisor?

Job openings at Macys

Not the job you're looking for? Here are some other Beauty Advisor jobs in the Sioux Falls, SD area that may be a better fit.

We don't have any other Beauty Advisor jobs in the Sioux Falls, SD area right now.

AI Assistant is available now!