What are the responsibilities and job description for the Customer Experience Specialist position at Macys?
Unlocking Customer Potential
We're looking for a talented Retail Sales Associate to join our team at Macys. As a skilled professional, you will empower customers to find what they're looking for, create memorable experiences, and drive sales.
Your key responsibilities will include:
- Building strong relationships with customers, understanding their needs, and providing tailored recommendations.
- Utilizing product knowledge to inspire purchases and showcase newness, while maintaining department recovery standards.
- Engaging in pre-selling and sales-boosting events to drive sales and meet targets.
- Maintaining a positive and welcoming presence, ensuring seamless customer interactions.
What We Offer
Macs provides a supportive and inclusive environment where you can grow professionally and personally. Enjoy comprehensive health and wellness coverage, a 401(k) match, paid time off, and eight paid holidays. Develop your skills through continuous learning and leadership development programs. Join our Colleague Resource Groups and make a difference through volunteer opportunities.