What are the responsibilities and job description for the Retail Sales Associate position at Macys?
Please note that this role may not require an in-person interview.
This position is part of an amazing story, one that has captured the hearts and minds of America for over 160 years. Our story is about innovation and tradition, inspiring stores and irresistible products, the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade.
We have been part of memorable moments and milestones for countless customers and colleagues. Those stories are what make this a special place to work.
Job Overview
As a Retail Sales Associate, you will be an integral part of bringing the Macy's magic to our customers. Your close attention to customer preferences and expertise in Macy's merchandise and services will help you create exceptional experiences for every customer you encounter.
You will help your team meet their sales goals through delivering consistently superior service, and your positive, welcoming presence will be felt throughout your area. From the sales floor to the fitting rooms to product presentations, you will be part of a fun, inclusive team that rises to every challenge.
What We Can Offer You
Join a dynamic and inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development.
You will also have access to a range of employee benefits, including:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Key Responsibilities
- CUSTOMER SERVICE: Master store products, services, loyalty programs, and Macy's sales systems to help customers find what they need and suggest additional items.
- Sales Support: Develop customer relationships to grow business and expand our client base. Respond to customer requests for additional merchandise or other assistance.
- Merchandise Organization: Maintain department recovery standards, including selling floor and fitting rooms.
- Update Pricing and Signage: Deliver optimal merchandise execution presentation, ensure accurate merchandise pricing, and process markdowns in a timely and accurate manner.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
About Us
This is a great time to join Macy's. Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story.
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
