What are the responsibilities and job description for the Retail Sales Support Specialist position at Macys?
About Be part of an amazing story. Macys is more than just a store, were a story that has captured the hearts and minds of America for over 160 years. A story about innovations and traditions, inspiring stores and irresistible products, the excitement of the Macys 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. Weve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
A store colleague position (whether its a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macys top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macys.
Job Overview The Vendor Paid Merchandise Selling Support Colleagues are responsible for all functions related to assisting customers with product selection, executing merchandise standards, and maintaining selling floor presentations for the brand or specific vendor they represent. The Vendor Paid Merchandise Selling Support Colleague is a product expert for the vendor that funds them. They support our customer-readiness standards by delivering a memorable customer experience and maintaining a neat, clean, and organized shopping environment.
Essential Functions
Competencies
Essential Physical Requirements
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs. See Macys Privacy Policy at https://ebwh.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/pages/12005 and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions
A store colleague position (whether its a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macys top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macys.
Job Overview The Vendor Paid Merchandise Selling Support Colleagues are responsible for all functions related to assisting customers with product selection, executing merchandise standards, and maintaining selling floor presentations for the brand or specific vendor they represent. The Vendor Paid Merchandise Selling Support Colleague is a product expert for the vendor that funds them. They support our customer-readiness standards by delivering a memorable customer experience and maintaining a neat, clean, and organized shopping environment.
Essential Functions
- Make the customer the top priority.
- Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice.
- Assist with maintaining and recovering the selling floor, ensuring all sizes, colors, and styles are available.
- Ensure appropriate selling floor presentation by promoting events and merchandise assortments.
- Ensure fitting rooms are customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate area on the selling floor.
- Exhibit friendly and helpful customer experience expectations.
- Drive and exceed department goals by executing Macys initiatives to actively drive the business.
- Maintain communication with vendors, Customer Experience Managers, Omni Operations Managers, and Style Merchandise Managers for support on driving sales and event promotions.
- Adhere to all safety and security policies and procedures.
- Complete other customer-facing tasks as needed.
- Regular, dependable attendance and punctuality.
Competencies
- No specific educational accomplishments are necessary.
- Exceptional customer service skills.
- Possess strong merchandising skills.
- Ability to effectively communicate and present information to customers, peers, and all levels of management.
- Basic math functions such as addition, subtraction, multiplication, and division.
- Able to use a calculator.
- Must be able to work independently with minimal supervision.
- Must be able to multitask in a fast-paced environment.
- Ability to collaborate as a member of a team.
- Demonstrate an energetic and positive attitude, strong communication, and interpersonal skills.
- Possess vision and creativity.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.
Essential Physical Requirements
- Must be able to reach and use hands and arms continuously.
- This position requires substantial bending, lifting, standing, and walking.
- Requires close vision and color vision.
- Must be able to move and/or lift at least 30 lbs.
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs. See Macys Privacy Policy at https://ebwh.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/pages/12005 and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions
