What are the responsibilities and job description for the Samples Coordinator position at Mad Engine Global LLC?
POSITION SUMMARY
Sample Coordinator will provide support to Sales team by managing sample timelines while maintaining organization throughout the process.
ESSENTIAL JOB DUTIES
● Responsible for requesting & receiving all buyer and marketing samples for multiple categories
● Daily sample intake including capturing photos, logging in project management system, & adding to internal tracking logs
● Maintain sample log including details such as sizes requested, ETAs and any sample statuses to be communicated with sales team
● Lead weekly sample reviews with sales, creative and production teams to review and document necessary changes or notes
● Coordinate, prepare and ship samples accurately to internal partners and external buying teams
● Process and track samples for ecommerce imagery and marketing requests
● Align with sales team to ensure samples align with current and upcoming programs or presentations
● Maintain organization in sample room and general office space
● Work closely with sales team in preparing samples for market meetings and presentations
● Occasional communication of sample ETAs with licensor partners and buying teams
● Tracking of miscellaneous marketing and licensor sample expenses
● Coordinate regular sample donation schedule and shipping of samples to main HQ office
● Main point of contact for all inbound and outbound deliveries with UPS, Fedex and various shippers
QUALIFICATIONS
● Collaborative spirit & team player attitude - No task is too big or too little!
● Some light lifting of boxes and samples is required
● Inside sales support / customer service / coordination experience
● Must have strong professional communication and time management skills
● Proficient in Adobe and Microsoft Office Suite, primarily Excel (REQUIRED)
● Must exhibit qualities of reliability, punctuality and be able to work with minimal supervision ● Must be a self-starter and work effectively in a fast-paced environment
● Express interest in an array of categories of merchandise and licensed brands
● Demonstrate creative/critical thinking and effective problem-solving ability ● Strong attention to detail & high sense of responsibility in your work
