What are the responsibilities and job description for the Account Executive - Outbound Sales position at Mad Mobile Inc?
Mad Mobile is leading the charge in building the next generation of retail and restaurant experiences. In today's rapidly evolving market, customer expectations continue to change, and Mad Mobile is at the forefront of innovation. We empower customers to engage and purchase from brands seamlessly, whether they're in-store, outside the four walls, or on the go. Our platform already supports some of the biggest brands, and we're always looking for new ways to engage with Customers, increase in-store productivity, and ultimately drive transactional value. If you're passionate about creating exceptional experiences and shaping the future of retail and restaurants, Mad Mobile is the place for you!
About the Role:
As an Account Executive - Outbound Sales (Restaurant Consultant) at Mad Mobile, you will play a crucial role in driving the growth of our restaurant POS products and services. Your primary responsibilities will include:
- Generating New Sales: Identify and pursue new sales opportunities through effective partnership management and strategic outreach
- Building and Maintaining Relationships: Develop and nurture strong relationships with channel partners, key stakeholders, and restaurant operations within your assigned territory.
- Driving Engagement: Lead regular demos to ensure partners are well-equipped and motivated to promote our products.
- Collaborating with Internal Teams: Work closely with internal teams to ensure customer satisfaction and support business growth.
Key Responsibilities:
- Drive channel partner engagement to generate quality inbound leads and referrals, creating advocates for Mad Mobile products and services.
- Conduct field visits to partner companies’ locations or onsite at their customers’ restaurants and facilities.
- Network extensively within assigned channel partners to maximize influence and effectiveness.
- Lead regular sales and education sessions at various levels within channel partner organizations.
- Maintain regular communication with key channel partner contacts through 1:1 calls.
- Collaborate with internal teams to ensure customer satisfaction and nurture relationships.
- Maintain accurate records of activities within Mad Mobile’s CRM (Salesforce).
- Adhere to company standards and achieve defined KPIs.
Required Skills & Expectations:
- Methodical and organized approach to sales or account management.
- Experience with SaaS sales, preferably in the restaurant or hospitality industry.
- Advanced communication skills, both written and verbal.
- Ability to convey technical concepts to non-technical users effectively.
- Resourcefulness in cross-functional internal and external capacities.
- Proficiency in analyzing data to identify trends and opportunities.
- Confidence in conducting training and sales sessions, both virtually and in-person.
- Ability to prioritize effectively and demonstrate performance-driven hustle.
- Adaptability and willingness to embrace change.
- Ownership mentality with a positive outlook and demeanor.
- Capacity to manage multiple tasks efficiently in a fast-paced environment.
- Responsiveness to various forms of outreach.
Additional Skills & Qualifications:
(These are desirable but not required)
- Formal training in sales or account management.
- Prior experience demonstrating judgment and foresight.
- Educational background in a relevant field.
Our Core Values:
- Customer
- Accountability
- Teamwork
- Innovation
- Integrity
Why Mad Mobile?
- Be part of a dynamic and innovative company that is transforming the retail and restaurant industries.
- Work with a talented and passionate team dedicated to creating exceptional products.
- Enjoy a collaborative and inclusive work culture that values creativity and continuous learning.
- Competitive salary and benefits
What about the benefits you ask?
At Mad Mobile, we're committed to taking care of our employees right from the start. That's why there's no waiting period for our plans – they kick in from day one. We're proud to offer market leading benefits for medical, dental, and vision and cover a generous amount of your premiums. To make sure you're off to a great start, we even provide you with a $1000 HSA contribution (prorated based on your start date and split into two payments).
Additionally, we provide a 401(k) plan with a matching contribution of up to 6%, and the best part is you're fully vested from day one. At Mad Mobile, we're not only building the next generation of in-store experiences; we're also building the next generation of incredible teams.
EEOC Statement:
Mad Mobile is an equal opportunity employer. We do not discriminate based on various protected categories prohibited by local, state, or federal laws.
(Note: Headhunters and recruitment agencies may not submit resumes/CVs directly. Mad Mobile does not accept unsolicited resumes from third-party agencies.)
