Director Product Management - Resturatn Solutions

Mad Mobile is leading the charge in building the next generation of retail and restaurant experiences. In today's rapidly evolving market, customer expectations continue to change, and Mad Mobile is at the forefront of innovation. We empower customers to engage and purchase from brands seamlessly, whether they're in-store, outside the four walls, or on the go. Our platform already supports some of the biggest brands, and we're always looking for new ways to engage with customers, increase in-store productivity, and ultimately drive transactional value. If you're passionate about creating exceptional experiences and shaping the future of retail and restaurants, Mad Mobile is the place for you!

About The Role

The Director of Product Management will be responsible for co-leading the product strategy, roadmap, and execution for Mad Mobile’s Restaurant product portfolio. In this role, you will collaborate closely with cross-functional teams, including engineering, design, sales, and marketing, to create innovative and customer-centric solutions that address the needs of our restaurant customers. You will drive product development from ideation to launch, ensuring that Mad Mobile’s offerings continue to meet and exceed market demands. As a leader in the product management team support CAKE, you will help define the strategic direction for our products and ensure alignment with the company's goals.

Role will be located in: Tampa, FL (or remote)

In This Role, You Will

• Own the product strategy and roadmap, defining priorities based on customer feedback, market trends, and business objectives.
• Define and articulate clear product vision, goals, and specifications for new product features, enhancements, and integrations.
• Develop and execute a go-to-market strategy in collaboration with marketing, sales, and customer success teams to ensure successful product launches and adoption.
• Deliver high-quality products on time and within budget, managing cross-functional teams to execute on product initiatives.
• Communicate product updates, challenges, and successes to key stakeholders, ensuring transparency and alignment across the organization.
  
  

We are looking for someone who has:

• Proven Experience in product management, with at least 7 years of experience leading product teams, managing product lifecycles, and launching successful products, preferably in the retail or technology industries.
• Strong Strategic Thinking and Visioning skills, with the ability to translate customer insights and business objectives into actionable product strategies.
• Experience in Agile Methodologies and leading cross-functional teams in a fast-paced, iterative development environment.
• Excellent Communication and Collaboration Skills, with the ability to effectively work with design, engineering, sales, and marketing teams to drive product success.
• Strong Data-Driven Decision Making, with the ability to analyze market trends, customer data, and product performance to inform product development and drive continuous improvement.
• Experience in Managing and Mentoring Teams, providing guidance, support, and growth opportunities for junior and mid-level product managers.
• Customer-Centric Mindset, with a passion for delivering exceptional user experiences and driving customer success through product innovation.
• Building Ai enabled solutions and leveraging Ai to speed products to market.
  
  

You may be a good fit if you have these additional skills and/or educational background:

• Educational Background: A Bachelor’s degree in Business, Computer Science, Engineering, or a related field (or equivalent work experience). MBA or other advanced degrees are a plus.
• Experience with SaaS Products or technology platforms, especially in the retail or restaurant sectors, is highly desirable.
• Familiarity with Product Management Tools (e.g., Jira, Aha!, Confluence) and project management software is beneficial.
• Experience in UX/UI Design or working closely with design teams to optimize user experience is a plus.
  
  

Foundational Competencies:

• Situational Adaptability: Adapting approach and demeanor in real-time to match the shifting demands of different situations.
• Resilience: Rebounding from setbacks and adversity when facing difficult situations.
• Collaboration: Building partnerships and working collaboratively with others to meet shared objectives.
• Self-awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Decision Making: Making timely, well-informed decisions that keep the organization moving forward.
  
  

Why Mad Mobile?

• Be part of a dynamic and innovative company that is transforming the retail and restaurant industries.
• Work with a talented and passionate team dedicated to creating exceptional products.
• Enjoy a collaborative and inclusive work culture that values creativity and continuous learning.
• Competitive salary and benefits
  
  

As the Director of Product Management, you will have the opportunity to shape the future of Mad Mobile’s product offerings and make a significant impact on the success of our retail and restaurant partners.

What about the benefits you ask?

At Mad Mobile, we're committed to taking care of our employees right from the start. That's why there's no waiting period for our plans – they kick in from day one. We're proud to offer market leading benefits for medical, dental, and vision and cover a generous amount of your premiums. To make sure you're off to a great start, we even provide you with a $1000 HSA contribution (prorated based on your start date and split into two payments).

Additionally, we provide a 401(k) plan with a matching contribution of up to 6%, and the best part is you're fully vested from day one. At Mad Mobile, we're not only building the next generation of in-store experiences; we're also building the next generation of incredible teams.

EEOC Statement

Mad Mobile is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Mad Mobile does not accept unsolicited headhunter and agency resumes. Mad Mobile will not pay fees to any third-party agency or company that does not have a signed agreement with Mad Mobile.