What are the responsibilities and job description for the Sales/Account Coordinator position at Mad Science Group?
Company: Mad Science Corporate Locations
Job Overview: Mad Science Corporate Locations are looking for a motivated and energetic Account Coordinator/Salesperson to join our team in Los Angeles. In this in-person role, you will be responsible for driving sales, maintaining customer relationships, and coordinating accounts. You will help grow our business by delivering exceptional customer service and presenting our unique STEM programs to parents, schools, camps, and community organizations.
We are looking for someone with a passion for bringing fun and educational science programming to children from preschool through 6th grade. If you love education, enjoy closing deals, and thrive in a fast-paced sales environment, this role is for you.
Key Responsibilities:
- Actively promote and sell Mad Science’s services and programs to schools and community organizations.
- Conduct extensive outreach through phone calls, emails, and in-person meetings to build and maintain strong client relationships.
- Take initiative in identifying and following up on sales leads, finding new business opportunities, and closing deals.
- Meet and exceed high revenue goals, contributing to the overall growth of the organization.
- Collaborate with the team to streamline sales processes and ensure efficiency in operations.
- Manage accounts and ensure a seamless experience for customers from booking to execution.
- Provide feedback on ways to improve processes and services to enhance customer satisfaction and business outcomes.
- Engage with customers over the phone and in person, offering warm and caring support to answer inquiries, resolve issues, and ensure customer satisfaction.
- Bring energy and enthusiasm to helping children discover the wonders of science through fun, hands-on programs.
Key Qualities We Are Looking For:
- Flexible: Able to adapt to changing situations and priorities with ease.
- Creative thinker: Brings new ideas and approaches to the table while working within guidelines.
- Able to follow directions: Works well under supervision while also taking initiative.
- Organized: Effectively manages time and tasks in a fast-paced environment.
- Go-getter: Self-driven and goal-oriented with a passion for exceeding sales targets.
- Customer service oriented: Focused on creating positive experiences for all customers.
- Great communication skills: Warm and personable, with the ability to connect with clients and coworkers alike.
- Process-focused: Constantly seeks ways to improve and streamline workflows for efficiency.
- Passionate about education: Enjoys the idea of making science fun and accessible for children.
- Proactive and driven: Must take initiative in outreach and sales activities to drive high performance and enjoy the challenge of closing deals.
Qualifications:
- Previous experience in sales, account management, or customer service required.
- Educational background or experience working with children is a plus.
- Strong phone and interpersonal skills; ability to convince and close deals.
- Excellent organizational skills with the ability to handle multiple tasks.
- A positive and team-oriented attitude, with a focus on customer satisfaction.
- Creative thinking skills combined with the ability to follow through on tasks and directives.
- Self-motivated with a strong desire to meet and exceed revenue targets.
Compensation & Benefits:
- Competitive salary with bonus potential based on performance.
- Opportunities for growth within Mad Science Corporate Locations.
- Hands-on training and ongoing support.
Salary : $45,000 - $50,000
