Busser/ Server Assistant

What you'll bring to the team

About the Role

Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you?  Want to join a team that creates smiles and memories globally daily? Then you have the magic to be Team Merlin at Merlin Entertainments! We are currently on the lookout to find fun-loving, enthusiastic individuals to join our Server Assistant Team!

As a part-time Team Merlin Server Assistant, you will work in the restaurant’s front of house, attending to guests and assisting servers or hosts with their duties. You will offer friendly and efficient tableside service to all guests, ensure that all items are served properly and on a timely basis, and assist in set-up and tear-down of front-of-house restaurant operations. You will deliver the highest possible standards of guest service, presentation, and product knowledge. You will ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment.

Responsibilities:

• Adopts an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrates the Merlin Values at every opportunity.
• May be responsible for taking, placing, and serving orders in a section or multiple sections.
• Assists in removing used plates, glasses, and cutlery at the completion of the diners’ meal, refilling drinks and other dining items as needed, and delivering meals.
• Must understand and meet all guest expectations and be able to effectively communication and provide services to guests in a friendly, efficient, and courteous manner.
• Assists in set-up and tear-down of tables and service stations within the front and back of house as well as maintains cleanliness of dining area during service hours.
• Must follow all state laws and license restrictions governing the sale and service of alcoholic beverages.
• Responsibility to ensure compliance of Health, Safety & Security within the workplace, including COVID-19 policies, practices, and regulations.

Qualifications & Experience

About You

• At least 1 year experience in the restaurant, food-service, or hospitality industry preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Hospitable nature with a desire to give service of the highest possible level.
• Able to work in areas with loud noises and confined spaces.
• Self-motivated, able to work independently or as part of a team.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.
• Ability to stand and walk for prolonged hours and interact with guests and employees in a fast-paced, multitask environment in variable temperatures and weather conditions.
• Must be able to pass a Food Handler and Alcohol Awareness Exam within 30-days of employment.

Benefits

About The Benefits

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization. 

• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website – on almost anything you buy online.
• FUN working environment and much more!

About Us

Merlin Entertainments is a global leader in location-based, family entertainment.  As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

Everyone Matters at Merlin.

We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. You can get in contact at NAPeopleHUB@merlinentertainments.biz.

Pay Range

Salary : $18