What are the responsibilities and job description for the Housekeeper position at Madden's on Gull Lake?
Madden's is an award-winning resort, located on more than 1,000 acres, that anticipates the wishes and desires of vacationers and offers them fantastic golf, upscale dining, lakeside spa, tennis, activity programs for children, biking, shopping, and art gallery with painting classes and almost every kind of on-the-water recreation possible in Minnesota, including fishing. Maddens has distinguished itself by an emphasis on gracious hospitality, quality, and diversity. Our philosophy is simply to provide the best that Minnesota has to offer. Maddens is currently seeking the position of Seasonal Housekeeper for the 2025 summer season.
Duties and Responsibilities:
- Cleans rooms, hallways, lobbies, lounges, restrooms, elevators, restaurants, etc.
- Cleans rugs, carpets, upholstered furniture and/or draperies.
- Empties wastebaskets, ashtrays and transports waste to designated areas.
- Sweeps, scrubs, waxes and/or polishes floors.
- Dust and polishes all furniture and equipment.
- Maintains storage areas and keeps linen carts clean and tidy.
- Replaces light bulbs in common areas, guest rooms and offices.
- Replenishes drinking glasses, linens, writing supplies and bathroom amenities.
- Sorts, counts and marks clean linens and stores them properly in linen closets.
- Requests maintenance issues and follows up to ensure completion.
- Move and arrange furniture as required and turn mattresses.
- Maintains a safe working environment following the SDS manual for chemicals.
- Monitors and cleans entries, stairs and/or sidewalks.
- Assists guests whenever possible, i.e. Directions and resort information.
- Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
Education/Experience:
High School diploma or GED equivalent.
Supervisory Responsibilities:
This position does not require any supervisory responsibilities.
Work Environment:
Work is performed in multiple outlets and facilities.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; climb stairs; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Expected Hours of Work:
This position regularly requires long hours and frequent weekend work.
Travel:
Less than 10% travel required.