Sales Associate - Midtown Shop

Made in KC is much more than a retail shop. We are a retail platform for 200 local artists, designers and makers to reach customers throughout Kansas City and across the country. We're a tight-knit family of sales associates, baristas, bartenders, creatives and more! We're looking to team up with sharp, innovative individuals. The environment is lively and fast-paced as we're constantly striving to grow our business as well as take on new and exciting projects.

HOURS, AVAILABILITY & PAY

• Hours: 9:45am - 4pm
• Work 20-22 hours per week
• Pay $14-15/hr based on experience

JOB DESCRIPTION

Made in Kansas City is looking for a Sales Associate to join our retail team at our Midtown KC Neighborhood Shop, in Martini Corner in Tower Hill! The ideal candidate will possess outstanding customer service skills, as they will be the face of the company and of the 200 brands and makers we represent. A successful Sales Associate will take responsibility for maintaining a clean and stocked sales floor and assist with various auxiliary projects. This position requires a willingness to learn about dozens of brands and hundreds of products that we carry, have an interest in Kansas City’s creative community, and be familiar with the retail industry.

RESPONSIBILITIES

• Provide excellent customer service to all of our customers
• Facilitate transactions and returns through the Point of Sale system
• Answer phones
• Restock merchandise
• Ensure all products on the sales floor are organized and apparel is tidy and folded
• Answer customer questions about products and brands sold in shops
• Maintain a clean sales floor
• Perform auxiliary tasks when needed

AN IDEAL CANDIDATE

• Minimum 1-year customer service experience, retail preferred
• Excellent communication skills with managers and customers
• Ability to work independently as well as part of a larger team
• Creative problem-solving skills

THE PERKS

• Creative environment
• Opportunity to learn about local brands and businesses
• Discounts at all shops, free coffee at our cafes
• Growth opportunities within the company
• Accrued paid time off

QUALIFICATIONS

• Basic Math
• Customer service
• Drivers License
• Problem Solving
• Retail Math
• Retail Sales

SKILLS

• Cash Handling
• Cash Register
• Phone Etiquette
• Point of Sales (POS)
• Stocking
• Tagging/Pricing Merchandise
• Special Projects

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 15 – 20 per week

Benefits:

• Employee discount
• Paid time off

Shift:

• Morning shift

Work Location: In person

Salary : $14 - $15