Community Bookkeeper - Domain at City Centre/The Lofts at City Centre

***PLEASE BE SURE TO ANSWER ALL OF THE SCREENING QUESTIONS AND MAKE SURE YOUR RESUME REFLECTS THE REQUIRED EXPERIENCE***

Madera Residential strongly believes that the company’s people are its most important asset. We feel it takes more than just money and benefits to attract and retain good employees. It is a company's culture, values and mission which will set it apart from the competition. These are more than just words to us. These are the guiding principles that inspire us each day to make our work life enjoyable, rewarding, and fun. Our team, still operated by our founding partners, has aggressively grown to be an industry-leading portfolio in the state of Texas. We are searching for motivated, passionate individuals who are ready to find their job and do it the Madera Way! If this is you, apply now!

Essential Functions

· Responsible for timely income collections including rents, deposits, application fees, and administrative fees, and issuing notices when necessary for payments, evictions, returned checks, move-out dispositions, etc.

· Maintains positive client communications and resident retention through lease renewals, improving customer satisfaction and inspecting the community to ensure grounds are free of litter and report service needs and policy violations to maintenance staff

· Oversees all phases of leasing from initial phone call to move-in to guarantee excellent customer service and consistency in qualification processes

· Manages resident, vendor, and departmental relationships, which include promptly and professionally attending to all questions, concerns, and needs:

o Conducts all business by company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws about the apartment industry.

o Process invoices in a timely manner.

o Reconcile monthly statements from vendors, collect missing invoices and/or credits, and monitor overpayments for refunds promptly.

o Investigate any items to resolve accounting issues.

o Utilize computer systems and other programs with the ability to adapt to continuous growth and improvement while adhering to departmental policies and procedures.

o Assist Community Manager, vendors, and residents with any necessary accounting items.

o Maintain open communication with accounting department and assist each other regularly.

o Performs any additional duties or tasks as assigned by the Property Manager or Area Manager.

o Must maintain a 33% closing ratio and score a minimum of 80% on shopping reports.

o Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations.

o Must be able to accurately perform basic to intermediate mathematical functions. Needs to think rationally beyond a specific set of instructions.

o Able to work independently, multitask, and meet deadlines in a timely, professional, and organized manner.

• Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate courses of action. Must effectively convey ideas, images, and goals to a diverse group of personalities.

Qualifications

· High school diploma or equivalent is required. Bachelor’s degree is preferred

· Minimum 3 years experience with 400 unit experience required

· Class A property experience preferred

· Proficient in Microsoft Office (Word, Excel)

· Able to multitask and meet deadlines in a timely and organized manner

· Demonstrated ability to secure leases and exceed sales goals

· Valid driver’s license and reliable transportation required

Physical Requirements

· Stand and walk or sit alternatively, depending on the specific needs of the day. Estimate 60% of time is spent on feet and 40% sitting at a desk.

· Have occasional need (33% to 66% of the time) to perform the following physical activities:

o Bend/Stoop/Squat (Pick up Litter, Filing)

o Climb Stairs (Inspect and Show Community)

o Push or Pull (Inspect and Show Community, Open and Close Doors, Cabinets)

o Reach Above Shoulders (Inspect Community, Store/Retrieve Supplies)

· Have frequent need (33% to 66% of the time) to perform standing and walking activities related to inspecting and presenting the community.

· Constant need (66% to 100% of the time) to perform the following physical activities:

o Writing/Typing (Corporate, Client Communications)

o Grasping/Turning (Telephone, Doorknob Use)

o Finger Dexterity (Operation of Office Equipment)

· Lifting/Carrying (paperwork, deliveries, files, miscellaneous):

o Over 25 pounds - Rare Need (less than 1% of the time)

o 20-25 pounds - Occasional Need (1% to 33% of the time)

o Less than 20 pounds - Frequent Need (33% to 66% of the time)

o Under 10 pounds - Constant Need (66% to 100% of the time)

Vision Requirements

· Constant need (66% to 100% of the time) to complete forms, read and review reports and a wide variety of correspondence, and view computer screens. Frequent need to see small details and view the computer screen.

· Frequent need (33% to 66% of the time) to see things clearly beyond arm’s reach (inspecting community, and neighborhood surveys).

· Must be able to determine colors properly for decorating, design, paint colors, etc.

Hearing Requirements

· Constant need (66% to 100% of the time) to communicate over telephone and in person with community owners, corporate and client management, vendors, clients, etc.

· Constant need (66% to 100% of the time) to communicate over the telephone and in person.

Driving Requirements

· Frequent need (20% to 25% of the time) to utilize personal transportation to inspect the apartment community and surrounding neighborhood, run community errands, make trips to the bank, and also visit the corporate office. Mileage and gas are not reimbursed.

· Must have a valid driver’s license and vehicle insurance.

· Indoors (66% to 100% of the time); frequently outdoors in all conditions (33% to 66% of the time).

· Occasional exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (less than 10% of the time).

Madera Companies is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, genetic information, marital status, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) 4% Match
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities

Application Question(s):

• Are you willing to participate in the pre-employment background check and drug screening?
• What shifts are you available to work?
• Do you have any credentials? (Ex: NALP, CAM, CAPS)

Experience:

• Multifamily Bookkeeping: 3 years (Required)
• multifamily assistant manage: 2 years (Required)

License/Certification:

• ability and willingness to work Saturdays when needed (Required)
• Driver's License and reliable transportation (Required)
• experience doing bookkeeping for at least 400 units (Required)

Work Location: In person