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Customer Service Specialist

Madison Acquisition Group LLC
Syracuse, NY Full Time
POSTED ON 1/7/2025
AVAILABLE BEFORE 3/7/2025
Exciting Opportunity: Sales Customer Service Specialist

At Syracuse Subaru, we are committed to innovation and excellence, providing top-tier products and services that drive success for our clients. We’re expanding our team and seeking a motivated Sales BDC Representative to join us in our mission to deliver exceptional solutions and grow our business.

Company: Syracuse Subaru

Location: Syracuse, NY

Employment Type: Full-Time

Salary: $35,000 - $45,000 annually

Hours: Monday - Friday, 8:00 AM - 5:00 PM (Possible occasional Saturday as needed)

Job Description:
The Customer Service Specialist will be instrumental in generating and managing leads, setting appointments, and supporting our sales team. Your role will involve identifying new business opportunities, engaging with potential clients, and facilitating a smooth sales process to ensure both team and customer satisfaction.

Your Role:
Lead Generation: Proactively identify and prospect new leads through phone calls, emails, and text messaging.

Customer Outreach: Conduct outbound calls to potential clients, qualify leads, and schedule appointments for the sales team.

Database Management: Update and maintain accurate lead information in the CRM system.

Follow-Up: Nurture relationships with leads and prospects through consistent follow-up.

Collaboration: Partner with the sales team to provide insights on lead quality and assist with closing deals.

Reporting: Monitor and report on lead generation activities and sales metrics.

What We’re Looking For:
Experience: Previous experience in a sales or BDC role is preferred but not required. A strong interest in sales and business development is essential.

Skills: Excellent communication and interpersonal skills with the ability to build rapport with potential clients.

Organization: Strong organizational abilities to manage multiple tasks and priorities effectively.

Tech-Savvy: Familiarity with CRM systems and Microsoft Office Suite; experience with [Vinsolutions] is a plus.

Attitude: A proactive, positive attitude with a drive to achieve and exceed targets.

What We Offer:
Competitive Salary

Benefits: Health, dental, and vision insurance, 401(k) plan, paid time off, and more.

Growth Opportunities: Opportunities for professional development and career advancement within the company.

Dynamic Environment: A supportive and collaborative work environment where your contributions are valued.

Ready to Dive In?

If you’re ready to bring your expertise to a thriving team and hit the ground running, we’d love to hear from you! Apply today and take the next step in your career with us.

Salary : $35,000 - $45,000

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