What are the responsibilities and job description for the Assistant Community Director position at Madison Apartment Group?
Join Our Dynamic Team!
At Madison Apartment Group, we pride ourselves on fostering a vibrant, inclusive, and supportive company culture. We believe in investing in our employees, offering a wide range of benefits, including comprehensive health coverage, professional development opportunities, and various types of paid time off that truly support your needs. As a part of our team, you'll find a collaborative environment that encourages growth, creativity, and innovation.
Position: Assistant Community Director
We are looking for a motivated and experienced Assistant Community Director at The Harrison Apartments to support our Community Director in all aspects of property management. This role involves significant on-site administrative duties, leasing apartments, and maintaining excellent resident relations. As the Assistant Community Director, you will step into the lead role when the Community Director is absent, ensuring smooth operations and compliance with policies and procedures.
Key Responsibilities:
- Provide exceptional customer service, creating a welcoming environment for residents and guests.
- Assist in training, motivating, and supervising the on-site team.
- Lead property tours, show vacant units, and market property amenities to close sales.
- Complete lease applications and assist with application verification.
- Maintain accurate resident records and manage rent collections and deposits.
- Oversee renewal management, including rent negotiations and lease documentation.
- Conduct inspections of models, vacant apartments, community grounds, and move-ins/move-outs.
- Develop and implement promotional programs and resident events.
- Maintain regular office hours and ensure adequate coverage on weekends and holidays.
- Ensure compliance with all housing laws and company policies.
Qualifications:
- Minimum of two years of property management experience.
- Demonstrated experience delivering exceptional customer service.
- Strong organizational and communication skills.
- Proficiency in Microsoft Office; experience with CRM/Yardi preferred.
- High School Diploma required; BA/BS degree in Marketing, Sales, or related field preferred.
- Real Estate License preferred
Why Madison Apartment Group?
- Annual bonus of up to 10% base salary paid quarterly.
- Monthly commission and renewal and bonuses.
- Comprehensive health coverage and benefits.
- Company matched 401(k) Retirement Plan.
- Opportunities for professional growth and development.
- Generous Paid Time Off (PTO).
- Employee rental discounts.
- Paid new parent leave.
- A supportive and inclusive company culture.
- Tuition reimbursement programs.
If you are a proactive and detail-oriented assistant property manager looking to make a positive impact in a dynamic environment, we encourage you to apply!
Madison Apartment Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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