Medical Receptionist

The Medical Receptionist provides leadership to the office staff, fostering a positive and collaborative work environment. Managing the front desk, they are often the first and last people to interact with each visitor. As the point person for the practice and handle any necessary administrative duties.

Responsibilities:

• Responsible for doctor’s schedules, new patient allocations and ensure patients’ appointments are confirmed and/or rescheduled.
• Ensure the front desk is collecting all balances: copays and patient balances, making sure we are collecting money with a smile, insurance verification and authorizations
• Insurance eligibility is being checked, and discrepancies are resolved
• Understand the basics of patient billing and be able to explain balances to patients when needed
• Monitor employee time sheets to limit overtime
• Coordinate staff scheduling to maintain appropriate coverage
• Ensure supplies are ordered, when needed
• Train new hires entering the practice
• Address patient complaints and concerns promptly, resolving issues to maintain positive relationships and reputation
• Handle any repairs and maintenance issues in a timely manner
• Greet patients visiting the office
• Register new patients into the EMR system with accuracy, completing the New Patient Registration form, inputting all patient demographic information correctly, confirming insurance eligibility, and scanning all documents into patient charts
• Check-In returning patients in the EMR.
• Check-Out patients on the EMR, including collecting necessary Copays, outstanding balances, and any cost of products sold in office, as well as obtaining any signatures required for products or services provided in the office, and scheduling follow-up appointments
• Confirm patient appointments by phone, ensuring accuracy of all details including the Physician, timing and, if necessary, rescheduling accordingly
• Answer emails and voicemail messages as required, promptly and courteously
• Comply strictly with OSHA (Occupational Safety and Health Administration) safety standards and HIPAA (Health Insurance Portability and Accountability) medical care regulations to guarantee the safety of our patients and security of their personal information
• Run Daily Close reports, ensuring all transactions are registered in the EMR and balanced accordingly

Education & Experience:

• HS Diploma/GED equivalent required
• 4 years' experience in medical reception preferred
• Must have EMR Experience

Job Type: Full-time

Pay: $45,000.00 - $57,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Podiatry

Schedule:

• Monday to Friday

Work Location: In person

Salary : $45,000 - $57,000