What are the responsibilities and job description for the Guest Service Agent position at Madison Beach Hotel?
Do you like making people happy? We are looking for friendly and welcoming individuals who excel in customer service! If this sounds like you, apply to be our newest guest services agent!
Benefits
- Competitive compensation
- Professional development and growth
- Company-sponsored medical plans including dental & vision
- 401k retirement plan
- Go Hilton Team Member Travel Program & other team benefits
Compensation: $18.00-$20.00
The Ideal Candidate for this Position
- Friendly, outgoing, individuals that possess outstanding guest service skills. Also must have a pleasant, well-groomed appearance, basic computer skills, ability to work in a fast-paced environment with frequent interruptions, ability to stand and move about for extended periods, ability to read and write and perform basic math, and an ability to remain calm in stressful situations.
Job Description
- Maintain high quality service to guests and potential guests through various experiences such as check-in, check-out, billing, anticipating and responding to guest needs and requests, maintaining effective communication with guests and co-workers throughout the resort, listening to comments, criticism and feedback from guests and taking appropriate action.
Distinctive Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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