What are the responsibilities and job description for the Assistant Community Manager - Charleston, SC position at Madison Communities?
Assistant Community Manager
The Assistant Community Manager is responsible for supporting the leadership of community leasing processes and operations. The position is responsible for motivating community staff members to provide exceptional service to residents and maintain a high level of resident satisfaction. The Assistant Community Manager may also assume responsibility for leadership of the community in the absence of the Community Manager.
Essential Functions and Position Responsibilities
- Assist the Community Manager with oversight of the leasing team and training,
- Support Leasing Consultants in the leasing of apartments and ensure that Fair Housing guidelines are followed; verify potential resident applications; may be required to lease apartments as necessary,
- Post rental collections, make bank deposits, and oversee the administration of accounting functions for the community,
- Meet regularly with Community Manager and Regional Manager to discuss community performance,
- Conduct a monthly market survey and recommend pricing changes,
- Maintain and update resident lease files and computer records for the community, including generation of reports.
- Process notice to vacates & manage delinquency/file evictions as necessary and all necessary associated collections activities
- Field resident concerns and coordinate resolution with Community Manager or other member of the leadership team
- Perform administrative duties as assigned by the Community Manager.
Education and Desired Competencies
- BA/BS preferred but not required; relevant experience will be considered.
- 1 years experience in a property management role preferred,
- Previous leasing experience preferred,
- Previous experience in bookkeeping or collections a plus,
- Must have strong interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible.
- Must have strong time management skills and ability to multi-task required,
- Must demonstrate ability to provide exceptional customer service,
- Must be able to clearly communicate both orally and in writing,
- Must be able to understand directives both orally and in writing,
- Must present a professional image.
- Must be resourceful and well-organized.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k) with company match
- Health, dental and vision insurance
- Health savings account
- Flexible spending accounts
- Dependent Care flexible spending account
- Company paid Short term disability
- Company paid basic life insurance
- Paid parental leave
- Employee Referral program
- Employee discount
- Paid time off
- Mental Health Support - EAP
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
