What are the responsibilities and job description for the Property Collection Clerk I position at Madison County Commission?
Assist the public with the collection of Real and Business Personal property taxes in accordance with the Code of Alabama 1975 Revenue and Taxation. This employee will process tax notices using various forms of accepted payments and verify them for accuracy. This candidate must be able to communicate effectively and professionally when working with the public both in person and by phone; must be customer service oriented, must be tech savvy and have proficient knowledge with Excel & Microsoft Office; must be able to answer taxpayer’s questions and support clerical staff as required; must be able to balance daily cash drawers, must have attention to detail and accuracy in all work, research property tax accounts (Real & Business Personal), make collection calls on delinquent accounts and other duties assigned. This person must be willing to work at the Service Center as well as satellite offices, sometimes with very short notice.
(All duties listed may not be included in any one position nor does the list include all tasks found in a position of this class.)
Process property tax payments; maintain and balance cash drawers accurately and effectively; research delinquent accounts; call on delinquent accounts; communicate with taxpayers professionally both in person and by phone; work collaboratively with other team members and other departments to reach common goals and objectives.
Education and Experience
- This candidate must have a high school diploma or equivalent.
- Minimum one-year responsible clerical and customer experience preferred.
Knowledge, Skill, and Ability
- Must be proficient with Microsoft Office Suites (Excel, Word, Outlook, etc.).
- Customer Service and Cash Handling experience preferred.
- Must be able to accurately type a minimum of 40wpm
- Must be proficient on a 10-key calculator
- Clerical or accounting experience preferred.
- Must be detail oriented, have a good attitude, and a desire to work well with the public and team members.
Physical Requirements
- Must be able to lift or carry objects under 50lbs.
- Ability to sit at a computer terminal for an extended period.
Certifications or Licenses Required
- Willing to complete all requirements of the Ad Valorem Staff Development Program with the State of Alabama Department of Revenue & Center for Governmental Services.
Work Schedule
- 8:30 a.m. - 5:00 p.m.
- Monday - Friday
To be considered for this position, all applicants must complete the employment application in full.
Madison County is an Equal Employment Opportunity Employer that encourages applicants from diverse backgrounds to apply. Madison County is a drug-free workplace and conducts drug and alcohol testing.
Salary : $34,986 - $55,952
