Post Closer - Title Insurance

Description

Madison Settlement Services is hiring for a Post Closer in our Troy, MI office! The Post-Closer is mainly responsible for reviewing loan packages and submitting for funding approval, getting the loans properly on public record and insuring the transaction. Post Closer experience is a major plus, but we are willing to train the right person!

Essential Duties and Responsibilities:

● Assist lenders, clients and borrowers with questions and/or problems

● Monitor emails

● Review and accurately follow lender closing instructions

● Review/ post-close loan packages

● Obtain funding approval for loans

● Ship out packages via UPS or FedEx

● Prepare recordable documents for recording

● Get documents promptly on public record

● Insure the transaction (lender and owner)

● Assist with answering the phone for the Post-Closing Dept.

Required Skills and Abilities:

● Excellent customer service skills – Must be polite, courteous, and attentive to all customers, vendors and co-workers.

● Ability to use effective and clear communication

● Must be detail oriented

● Must be able to problem solve

● Must be able to meet critical deadlines

● Must be able to multi-task

● Must be able to adapt to change

● Strong organizational skills

Qualifications

POSITION QUALIFICATIONS

Required Skills and Abilities:
Excellent customer service skills- Must be polite, courteous and attentive to all customers, vendors and co-workers
Effective and clear communication to co-workers, customers and outside vendors/clients
Detail oriented
Must be able to meet critical deadlines
Ability to focus and multi-task
Ability to resolve customer issues
Ability to manage tasks independently
Ability to learn quickly and adapt to change
Strong organizational skills

Education: High School diploma or equivalent required

Experience: No previous experience is necessary, but is preferred

Computer Skills: Proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software.

Certificates & Licenses: N/A

Salary : $18