Systems Analyst II

POSITION PURPOSE

The Systems Analyst II plays a critical role in the technical analysis, configuration, and/or development of key business systems, ensuring their reliable and efficient operation. This position requires a strong blend of technical expertise, business process understanding, and collaborative skills to deliver effective solutions including within a Microsoft-based technology stack, such as Power Platform and .NET. Working under the guidance of senior analysts and architects, the Analyst II will engage in requirements gathering, system design, quality assurance, and release management, partnering with business and vendor teams to achieve organizational objectives. They may also independently define, plan, and execute small projects.

DUTIES AND RESPONSIBILITIES

• Conducts in-depth technical analysis of existing business systems to identify areas for improvement and optimization.
• Gathers, documents, and manages business and technical requirements, translating them into clear and concise system specifications, particularly within the Power Platform and .NET environments.
• Designs, configures, and/or develops system solutions that meet business needs and aligns with best practices.
• Performs quality assurance testing to ensure system functionality, reliability, and performance.
• Manages system environments and data, ensuring data integrity and security.
• Participates in release management activities, including planning, testing, and deployment of system updates and enhancements.
• Collaborates with business stakeholders to understand their needs and provide technical guidance.
• Partners with vendor teams to resolve system issues and implement solutions.
• Creates and maintains comprehensive technical documentation.
• Troubleshoots and resolves system issues in a timely and effective manner.
• Independently defines, plans, and executes small projects, demonstrating initiative and problem-solving skills.
• Works under the guidance of senior analysts and architects, learning and applying best practices.

QUALIFICATIONS

Education and Experience

• Bachelor's degree in computer science, information technology, or related field preferred.
• At least three to five years of experience in systems analysis, design, development, or configuration (or related experience) required.

Knowledge and Skills

• Strong analytical and problem-solving skills.
• Proficiency in system analysis and design methodologies.
• Experience with requirements gathering and management.
• Knowledge of quality assurance and testing principles.
• Understanding of environment and data management practices.
• Must be familiar with release management processes.
• Excellent communication and interpersonal skills.
• Proficiency with the Microsoft technology stack, including the Power Platform (Power Apps, Power Automate, Power BI) and .NET.
• Understanding of database concepts, especially those related to Microsoft SQL Server.

ABOUT THE ORGANIZATION

About MGE

MGE generates and distributes electricity to 163,000 customers in Dane County, Wisconsin, and purchases and distributes natural gas to 176,000 customers in seven south-central and western Wisconsin counties. MGE is a regulated utility subsidiary of the investor-owned public utility holding company MGE Energy, Inc. MGE's roots in the Madison area date back more than 150 years.

An industry leader, MGE was among the first utilities nationwide to commit to net-zero carbon electricity by 2050, consistent with global climate science. Your community energy company is investing in a more sustainable future for the benefit of all our customers, investors, and employees. As your community energy company, we are committed to this area and its people. We take responsibility to:

• Plan and provide a safe, reliable, and cost-effective energy supply that balances the needs and values of those we serve.
• Provide information and education to serve our customers and stakeholders and help inform their energy decisions.
• Preserve and protect our environment while providing affordable, reliable energy.
• Encourage and support economic and business development to keep our economy strong and vibrant.
• Engage in open and honest dialogue, partnership, and collaboration to best serve our customers and the broader community.

Our Values

• Safety: Safety is a core value at MGE. The safety of our employees, customers, and communities is our top priority. Our culture initiatives continuously improve our safety performance. MGE has earned numerous safety awards for this safety performance, including the AGA Leading Indicator Safety Award.
• Reliability: We invest in our people and in our systems to help ensure top-ranked energy reliability that helps to maintain the economic health and vitality of the communities we serve. MGE is a national leader in electric reliability.
• Sustainability: With a commitment to transparency, accountability, and continuous improvement, we take a holistic and proactive approach to sustainable practices company-wide.
• Equity: We are committed to equity and inclusion in our service to our customers, in our workplace, and in our broader community, and we value diverse perspectives, ideas, cultures, and backgrounds.

MGE's parent company is MGE Energy, Inc., a public utility holding company. Its common stock trades on the NASDAQ Stock Market. For more information, visit mge.com and mgeenergy.com.

JOB LOCATION

The position is hybrid, and office days are in downtown Madison, Wisconsin, where MGE is an active participant in community efforts to preserve the area's extraordinary quality of life. We offer free, on-site parking and are located near biking trails and bus stops. Many employees enjoy the use of our many on-site EV charging stations.

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