Quality/Safety Manager

Schedule

80 hours per pay period (Every two week). Wage range- $36-55/hr or $74,880-$114,400

Position Summary

The Quality/Safety Manager plans, directs and evaluates processes for organization-wide quality improvement to support the mission, vision, and values of MHS. To facilitate and/or coordinate the patient safety functions within the MHS. To serve as an internal consultant regarding standards, laws, and regulations, assuring and/or assisting in the assurance of compliance as applicable.

Duties / Responsibilities

• Provide leadership, coordination and management of the organizational performance improvement and quality management program.
• Assist organization leaders in the development of a comprehensive quality improvement measurement system and facilitate data collection, aggregation, analysis and measurement of effectiveness.
• Assures compliance with quality standards, regulations, and laws for the organization.
• Evaluates and updates current quality focused policies, and develops new policies or procedures as needed.
• Acts as a coordinator for survey processes.
• Analyze patient customer satisfaction surveys and look for opportunities for improvement.
• Organize and keep records of Quality Assurance and QAPI meetings.
• Gathers and submits data for required healthcare facility reporting.
• Educates new staff at Organizational Orientation on Quality Initiatives.
• Provides ongoing organization-wide education and guidance on various standards, laws, and regulations.
• Serves as champion for patient safety and participates in risk identification, prevention, and reduction.
• Serves as an advocate for patient rights, patient-centered care, collaboration, and teamwork.
• Oversee the organizations patient safety program, including developing a written patient safety plan, which describes organization systems and processes designed to reduce or minimize risk to patients.
• Coordinate and manage development of agendas, reporting, and record keeping of the Safety Committee Meetings, which has oversight for patient safety.
• Assesses minimum protected health information only as necessary if it pertains to specific job function.

Education / Experience

• Bachelor’s Degree in Nursing (BSN) preferred, with an unencumbered MN license -OR-
• Applicant with a Bachelor’s Degree in a healthcare related field
• Basic Life Support (BLS)
• Minimum of 3 years’ experience
• Experience in chart/case review, data analysis, interpretation, and evaluation
• Experience with interpreting CMS CoP standards, CAH regulations, and RHC regulations
• Experience with Quality measurement reporting agencies

Knowledge / Skills / Abilities

• Effective interpersonal communication skills; both written and verbal
• Critical thinking skills and ability to work well under pressure
• Comprehensive approach with attention to detail
• Strong conflict resolution skills
• Must be able to prioritize tasks and accurately complete tasks within established deadlines
• Competent in general computer skills and software programs such as Microsoft Word, Excel, and PowerPoint
• Maintains a positive, open, and effective relationship with administration, medical staff, and all levels of personnel through open communication and efficient written and verbal skills
• Assumes responsibility and ability to exercise good judgment in decision making within the scope of authority of this position
• Ability to accept and implement change

Benefits

Benefits available include Health, Dental, Vision, Basic & Voluntary Life/AD&D, Short-Term Disability, Matching Retirement Plan, Generous discounts on health services, Tuition assistance, etc.

Madison Healthcare Services is an Equal Opportunity Provider & Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

If you have any questions or need help filling out an application, please contact Human Resources at 320-698-7170 or jobapplications@mlhmn.org.