What are the responsibilities and job description for the Business Development Representative position at Madison Honda?
Madison Honda is hiring BDC Representatives for their Internet Sales team.
50,000 to 80,000 plus 1,000 signing bonus
BDC/Internet Sales Representatives will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership.
Fantastic opportunity to join one of New Jersey’s most successful Honda Dealerships. The ideal candidate will possess strong customer service skills, is a hard-working professional who possess strong oral and written communication skills.
A successful BDC/Internet sales professional embraces technology and understands the new how the internet is changing the car buying experience to better it for the consumer. Madison Honda receives over 2,000 internet and phone leads per month..
Job Responsibilities:.
- Making outbound calls
- Log all Customer comments.
- Schedule follow-up contact if no appointment is made.
- Contact Customers to schedule appointments for Sales.
- Confirm scheduled appointments.
- Reschedule no-show Customer appointments.
- Follow up with Sales Team to determine if appointment was kept and the outcome.
- Schedule future contact as needed.
- Purify and update Customer changes in database.
- Contact Customers based on current marketing initiatives.
- Respond to Customer website requests.
- Contact Internet Customers via email, phone and text to schedule an appointment.
- Follow up on Internet Customer emails according to a pre-determined timeline.
- Notify necessary departments when an appointment is scheduled.
- Assist with other duties, as assigned.
Job Requirements:
- Must have experience!
- High School Diploma or equivalent required
- Previous Honda dealership preferred but not required
- Sales experience is a plus
- Requires strong communication skills in order to work most effectively with customers
- Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads
- Excellent follow through and follow up skills
What We Offer
- 1,000 signing bonus
- Base salary plus weekly commission
- Monthly commission
- Medical/Dental
- 401k retirement plan
- Great work environment
