What are the responsibilities and job description for the Stadium Usher position at MADISON MALLARDS LLC?
Stadium Ushers are the face of the guest services experience at Warner Park. Interested candidates should have a positive attitude, outgoing personality, and work well in group settings.
Responsibilities include:
- Greet and assist customers to their seats while maintaining a positive attitude and a smile.
- Become an expert of the stadium layout, seating areas, and guest amenities.
- Recognize situations which require escalation to Full-Time staff to ensure customer satisfaction and/or safety.
- Stadium Ushers may be assigned to working entrance gates, using handheld scanners to screen admission tickets.
- Stadium Ushers may be responsible for reviewing guest tickets to monitor access to hospitality sections, including providing wristbands to eligible guests.
- Maintain a positive, safe, and fun work environment.
Stadium Ushers are hired on a part-time, seasonal basis for the Madison Mallards and Madison Night Maresseasons. A typical season runs from mid-May to mid-August. Scheduled hours are usually late-afternoon/evening, including weekdays and weekends. The minimum age to work as a Stadium Usher is 14 years.
