What are the responsibilities and job description for the Concessions Supervisor position at Madison Mallards?
Concessions Supervisors are responsible for ensuring Mallards fans receive the best experience when ordering food or beverages at a Mallards game, while also serving as a staff leader in their assigned workspaces. Interested candidates should have kitchen leadership experience, and be able to work in a fast paced, hot environment.
Responsibilities Include :
- Oversee the game-day concessions staff in an assigned concession stand including runners, cashiers, cooks and beer pourers.
- Ensure each team member is working with guests in a positive manner.
- Maintain a high level of customer service.
- Communicating with full-time staff when an issue needs continued escalation.
- Applications Will Be Reviewed Starting In February 2025
Concessions Supervisors are hired on a part-time, seasonal basis for the Madison Mallards and Madison Softball seasons. A typical season runs from mid-May to mid-August. Scheduled hours are usually late-afternoon / evening, including weekdays and weekends. The minimum age to work as a concessions supervisor is 14 years. Candidates will be employed the Madison Mallards food and beverage company, Mendota Hospitality.
This position is eligible for tips from the stadium tip pool.
MADISON MALLARDS LLC is an EEO employer - M / F / Vets / Disabled