Seasonal Food & Beverage Manager (Madison Resort WC)

Description

Come join a fun team with a fun culture while working in the beautiful Jersey Shore environment! The all-new Madison Resort Wildwood Crest, formerly known as the Oceanview Motel is a beach front property that was built in 1964, and at the time was the largest motel ever built in The Wildwoods. Recently purchased by Madison Resorts, this property is currently under full restoration construction with plans of softly opening in April of 2024.

The property will consist of a hotel, which will boast over 200 hotel rooms, 1-2 restaurants, multiple pools, and of course beach service with much more to come in future years.

Summary:

This seasonal Food & Beverage Manager position will be a 6-month position and will manage all aspects of the restaurant front-of-the-house (FOH) activities and interface with the back-of-the-house (BOH) related to guest satisfaction. The F&B Manager is responsible for managing, training, and developing best practice standards for personnel, resulting in new business, and returning business while maintaining quality guest service and guest satisfaction, and assists the Director of Food & Beverage as directed. This role is also responsible for creating and delivering ideas to the Director of Food & Beverage to improve all aspects of their area.

Responsibilities:

• Know, understand, and adhere to company established policies and procedures.
• Ensures guest interactions are always positive. Smiles with every guest.
• Ensure compliance of brand standards.
• Work with Marketing personnel to generate new ideas in driving business through direct marketing campaigns, e-mail, social media, and promotional materials and offers.
• Coordinate all work and interface details leading up to each work shift. This includes menu planning and preparation in coordination with the executive chef, produce a floor plan with reservations of large parties, schedule, and ensure that side work for servers is being executed, discuss all details with pertinent parties regarding any functions held within the restaurant to ensure efficient and quality service.
• Schedule setup, service, and supervision of each work shift, on days off make sure we have adequate coverage to operate the restaurant. 
• Establish a working money bank for working each shift, secure all payments and end of night shift, and prepare night deposits.
• Possess knowledge of all closing procedures and be able to implement them as they pertain to all aspects of our point of sales system.
• Oversee the inventory and ordering of operational supplies.
• Responsible for any other tasks deemed necessary to the overall efficiency of the restaurant and the maintenance of a successful revenue stream.
• Maintain exceptional levels of guest service.
• Recruit, manage, train, and develop the Food and Beverage team.
• Manage guest inquiries in a timely and efficient manner.
• Work within budgeted guidelines in relation to Food Costs and Payroll.
• Incentivize team members to maximize sales and revenue.
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures.
• Develop menus with other members of the Food and Beverage team.
• Incentivize team members to maximize sales and revenue.
• Evaluate guest satisfaction levels with a focus on continuous improvement.
• Ensure communication meetings are conducted and post-meeting minutes generated.
• Be environmentally aware.
• Assist other departments wherever necessary and maintain good working relationships.
• Comply with fire regulations and all health and safety legislation.
• Performs other related duties as assigned.

Requirements

• High School Diploma or equivalent is preferred.
• At least 5 years Food & Beverage experience in a supervisory role
• Expected to work on mandatory events and holidays.  
• Ability to lift up to 40 lbs.
• Ability to communicate effectively in written format and oral presentations.
• Guest Focus.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Ability to multi-task and establish priorities.

Disclaimer

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”

Madison Resort Wildwood Crest is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Madison Resort may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.