Post Closer

Madison Settlement Services in Troy, Michigan is looking for an experienced, detail-oriented and proactive Post Closer. This position requires strong communication skills, and the ability to work with external vendors efficiently. The ideal candidate will have a solid understanding of the title industry and its processes, as well as the ability to manage and follow up on outstanding orders.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities:

Assist realtors, lenders and clients with questions and/or problems

Ordering payoffs for water and sewer bills

Sending out checks for payoffs and recordings

Post-close loan packages

Shipping out packages via UPS or FedEx

Assists with answering phones and helping the processor with processing tasks

This is an in-office position, Monday - Friday. Madison offers an incredible benefits package that includes medical, dental, vision, generous paid time off, 401k matching, life insurance as well as supplement insurance options.

POSITION QUALIFICATIONS

Required Skills and Abilities:
Excellent customer service skills- Must be polite, courteous and attentive to all customers, vendors and co-workers
Effective and clear communication to co-workers, customers and outside vendors/clients
Detail oriented
Must be able to meet critical deadlines
Ability to focus and multi-task
Ability to resolve customer issues
Ability to manage tasks independently
Ability to learn quickly and adapt to change
Strong organizational skills

Education: High School diploma or equivalent required

Experience: No previous experience is necessary, but is preferred

Computer Skills: Proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software.

Certificates & Licenses: N/A