Coordinator Live

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company’s portfolio includes a collection of world-renowned venues – New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre – that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com. 

Who are we hiring?

The Bookings coordinator is an entry-level position within the MSG Live division. Under limited supervision, performs clerical, administrative, financial, and secretarial support for the department, requiring a thorough knowledge of the department’s language, policies and practices. Assignments generally involve work of a complex nature that ensure the efficient operation of department(s).

What will you do?

• Provide administrative support to bookings team: generate internal and external correspondence, facilitate communications between supervisors and internal/external contacts; coordinate travel, maintain and update schedule, process business expenses, track and coordinate ticket purchase requests, maintain and update departmental supplies, answer and screen telephone calls, equipment & systems; maintain record of departmental timesheets.
• Respond to issues including communicating venue avails to promoters and agents as well as placing holds for promoters and agents.
• Work closely with the Director Live – Bookings and all internal departments to coordinate paperwork necessary for the proper execution of Bookings functions. This includes, but is not limited to: calendar holds, booking memos, license agreements, insurance certificates and confirmation memorandums.
• Work with related departments on all aspects of event production (calendar holds, deal letters, budgets, and contracts, invoice payments to vendors, marketing staff, facilities staff, ticketing, and finance).
• Facilitate communications between MSGE and Promoters of events, including production-related needs and issues, and ancillary/sponsor needs. Manage post-production wrap-up and coordination, correspondence, etc.
• Maintain & update active event files, tracking progress of contracts, ticket sales, and production logistics on a daily basis.
• Review the accuracy and timely reporting of assigned venues’ attendance and revenue figures to related trade publications, coordinate with staff to meet quarterly and yearly deadlines.
• Independently gathers, compiles and analyzes information from multiple sources; prepares a variety of detailed memos, reports, or itineraries. Composes routine and non-routine correspondence, memoranda, reports, etc., which are generally confidential in nature.
• Collaborate with the Director Live – Bookings and ticketing team to assemble weekly comprehensive booking reports for executive team.
• Maintain the BOCS (Booking Outlook Calendar System) venue calendars, ensuring the accuracy and timeliness of the information contained within.
  
  

What do you need to succeed?

• Candidates must have a bachelors degree. Music Industry focus preferred.
• Excellent knowledge, with proven experience, of Microsoft Office applications.
• Strong oral and written communication skills with ability to interact with all levels of management.
• Proven logical skills, well organized and detail-oriented.
• Ability to work in a fast-paced environment.
• Ability to maintain highest degree of confidentiality and diplomacy.
• Availability to work nights and weekends on a regular basis, sometimes on short notice.
  
  

Pay Range

$45,000—$60,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.