What are the responsibilities and job description for the RESIDENT CARE COORDINATOR position at Madison Village?
About the Role:
The Resident Care Coordinator plays a pivotal role in ensuring the well-being and satisfaction of residents within our retail trade environment. This position is responsible for developing and implementing care plans that cater to the individual needs of each resident, fostering a supportive and engaging atmosphere. The coordinator will collaborate with various departments to ensure that all services provided align with the residents' preferences and requirements. By maintaining open lines of communication with residents and their families, the coordinator will address any concerns and enhance the overall quality of life. Ultimately, the goal is to create a nurturing environment that promotes independence and dignity for all residents.
Minimum Qualifications:
- High school diploma or equivalent.
- Experience in a care coordination or similar role within a retail or healthcare setting.
- Strong communication and interpersonal skills.
Preferred Qualifications:
- Bachelor's degree in social work, nursing, or a related field.
- Certification in care coordination or a related area.
- Experience working with elderly or special needs populations.
Responsibilities:
- Develop and implement personalized care plans for residents based on their individual needs and preferences.
- Coordinate with staff and departments to ensure the delivery of high-quality services and support.
- Conduct regular assessments of residents' health and well-being, making adjustments to care plans as necessary.
- Facilitate communication between residents, families, and staff to address concerns and enhance resident satisfaction.
- Organize and lead activities that promote social engagement and physical well-being among residents.
- Responsible for filling shifts due to call outs or no call no shows.
Skills:
The required skills for this role include strong communication and interpersonal abilities, which are essential for building relationships with residents and their families. Organizational skills are crucial for developing and managing care plans effectively, ensuring that all aspects of resident care are addressed. Problem-solving skills will be utilized daily to address any issues that arise and to adapt care plans as needed. Preferred skills, such as knowledge of healthcare regulations and experience with elderly care, will enhance the coordinator's ability to provide comprehensive support. Overall, these skills contribute to creating a positive and supportive environment for residents, ensuring their needs are met with compassion and professionalism.
