What are the responsibilities and job description for the Assistant Operations Manager position at MADISONS AT OLD EDWARDS INN LLC?
Overview
The Assistant Food & Beverage Manager oversees all aspects of the F&B operations and all its
services. This is including set-up of each meal period, service of outlets, creation of concepts and
innovating the department while focusing on detail, quality and customer service. The Assistant
Food & Beverage Manager is also responsible for all aspects of supervision of restaurant staff
The Assistant Food & Beverage Manager will report to the Restaurant Manager.
Responsibilities
- Achievement of budgeted food sales, beverage sales and labor costs
- Overseeing annual/quarterly inventory projects and ensuring your budget requests are
- submitted on time
- Completion/Supervision of Payroll & Tips in an accurate and timely fashion
- Schedule staff as necessary to ensure adequate and consistent levels of service
- Inspects table, place settings, including table linen, china, glass, silverware and condiments for correct placement and ensures that each element is clean, and attractive
- Maintaining the Hotel Bar control policies, in accordance with State laws
- Following of proper purchasing and requisitioning procedures
- Maintain records for equipment inventorys, monthly stock inventory, labor cost, food cost etc.
- Development and maintenance of all department control procedures
- Development and maintenance of department training manual
- Liaise on an on-going basis with your Restaurant manager to ensure all client needs and requirements will be me
- Ensure you are on the floor touching tables during services
- Provide quick service for last minute changes
- Co-ordinate the general housekeeping of the restaurant, public areas, kitchen, storage areas, entrances, etc.
- Manage staff training and development
Qualifications
- A degree in hospitality or business management is desired
- Previous supervisory experience is desired
- Knowledge of food and beverage operations and preparation is desired
- Excellent communication and guest relation skills in English
- The ability to work well with a large group of people in a team environment
- Must be able to work well in stressful, high-pressure situations including the ability to
- handle guest complaints and disputes and resolve them to satisfactory results
- Must maintain composure and objectivity under pressure
- Must be effective at listening to, understanding and clarifying concerns and issues raised
- by team members and guests
- Must have the ability to work a flexible schedule including nights, days, weekends and holidays
- Essential duties require long periods of standing and walking as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting and moving objects 50 lbs. or more. The
- employee must have normal vision (corrected), hearing and verbal communication
- Duties are performed in both indoor and outdoor settings, with events often taking place in the elements in all four seasons. Events often involve loud music
- This Job Description reflects managements assessment of essential functions; however, it does not prescribe nor restrict the tasks that may be assigned
