What are the responsibilities and job description for the Part Time Four65 Host position at MADISONS AT OLD EDWARDS INN LLC?
The Four65 Host/Hostess ensures a smooth greeting process at the Four65 Bistro. This is including set-up for service, greeting guests, ensuring an effective seating process and great customer service. The Host will report to the Manager.
Responsibilities
Ensure all tables are properly set prior to seating guests
Maintaining seating chart on our seating system
Ensuring table revenue is maximized
Greet and seat properly and issue the menus correctly
Answering phones and taking reservations, always following the correct procedures
Organize and maintaining a clean, presentable greeting podium
Ensuring menus are clean and prepared before every shift
Be familiar with all Old Edwards properties, hours of operations and their locations
Must have attention to details to ensure the restaurant and the host area look inviting for our guests
Basic knowledge of food and beverage operations
Excellent communication and guest relation skills in English
The ability to work well with a large group of people in a team environment
Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results
Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests
Ability to work a flexible schedule including nights, days, weekends, and holidays
Essential duties require extended periods of standing and walking as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting and moving objects 50 lbs. or more.
Duties are performed in both indoor and outdoor settings
