What are the responsibilities and job description for the Debt Collection Specialist position at Madsen Law Offices PC?
Overview:
We are seeking a detail-oriented Debt Collector to join our team. The ideal candidate will have a strong background in financial concepts and excellent communication skills.
Responsibilities:
- Contact individuals who have outstanding debt via phone calls or written communication
- Negotiate payment plans and settlements with debtors
- Update account status records and payment information accurately
- Follow up on promises to pay and payment arrangements
- Adhere to federal and state laws governing debt collection practices
- Maintain professionalism and composure when dealing with challenging situations
Skills:
- Proficiency in accounts payable and accounts receivable processes
- Strong mathematical skills for calculating payments, interest, and settlements
- Experience in telemarketing or customer service roles
- Knowledge of accounting software for tracking debt collection activities
- Familiarity with revenue cycle management practices
- Excellent phone etiquette and communication skills
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
Ability to Relocate:
- Coeur D Alene, ID 83814: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17