Retail Sales Associate

Madvapes Nashua is central New England's first choice for Vaping Supplies. We offer all the most Popular Equipment and E-liquids. Our focus and commitment is Authentic, Top Quality Products; Guaranteed Best Prices; Amazing Customer Service, Product Knowledge and Education; Clean, Bright, Visually Appealing Showroom; Kindness, Positive Energy & Love.

Retail Sales Associate

We are looking for a result-driven retail Sales Associate responsible for in store sales; receiving, inputting & stocking merchandise; and organizing & cleaning store. Duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features (vape liquids, gear & hardware) and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• “Go the extra mile” to close sales and up sell add on merchandise
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Skills

• Proven work experience as a Retail Sales associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of success in achieving sales
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly, positive and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts

Paid Training:

• Yes

Management:

• Operations Manager

Working days:

• Monday
• Tuesday
• Wednesday
• Thursday
• Friday
• Saturday
• Sunday

Flexible Work Schedule:

• Store hours are 10AM to 9PM
• Common weekday shifts are 4PM to close
• Weekend shifts are 4 to 8 hours

Job Type: Part-time

Pay: $18.50 - $19.00 per hour

Expected hours: 15 per week

Benefits:

• Employee discount
• Flexible schedule

Ability to Commute:

• Nashua, NH 03063 (Preferred)

Work Location: In person

Salary : $19 - $19