What are the responsibilities and job description for the Customer Service Representative - Ridgeville, SC position at Maersk Company Limited?
About Us :
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
Performance Team handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Summary :
The Warehouse Customer Service Representative will work with the general Distribution Center team to provide support by performing tasks according to well established company procedures. Will perform cross-functional duties within the Distribution Center to support the workflow and operational processes.
Essential Duties and Responsibilities include the following. Other duties may be assigned :
- Assist the department and perform position related duties as specified by management.
- Allocate orders based on customer requirements.
- Record and communicate potential order concerns to customer(s).
- Communicate with Inventory Control department regarding inventory availability.
- Partner with Processing Department on order management.
- Print corresponding documents for routing purposes.
- Print labels and corresponding documents.
- Sort, sort and separate warehouse labels.
- Record and update production documents.
- Submit and follow-up on purchase order for routing based on store requirements.
- Update and maintain warehouse management system (WMS).
- Communicate with Shipping Department and carriers to maintain pickup schedule.
- File and Scan documents into the system / customer.
Supervisory Responsibilities :
This job has no supervisory responsibilities.
Skills and Experience :
Pay Range :
20.00 - $22.00 an hour
You must be authorized to work for any employer in the U.S.
Performance Team is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Performance Team is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or accommodation to use our website, apply for a position, or perform a job, please email us at accommodationrequests@maersk.com
Salary : $20 - $22
