Demo

Air Operations Specialist

MAERSK INC.
Village, IL Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 5/27/2025
AIR Operations Specialist. As a key point of contact for our customers, you will be responsible for delivering exceptional customer service, ensuring smooth execution of airfreight shipments, and driving business growth through upselling opportunities.

Owns the job file and also has responsibility for creating and updating
relevant documentation and Customer Invoices in the system.

AIR Operations Specialist

Elk Grove Village, IL (Hybrid position requiring 3-2 days in the office each week)

We Offer:

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

The opportunity:

We are seeking a highly skilled and customer-focused AIR Operations Specialist to join our team! As a key point of contact for our customers, you will be responsible for delivering exceptional customer service, ensuring smooth execution of airfreight shipments, and driving business growth through upselling opportunities.

Key Responsibilities:

  • Build and maintain strong relationships with customers, understanding their business needs and service requirements

  • Proactively serve customers to achieve best-in-class customer service

  • Execute end-to-end airfreight shipments, working closely with internal stakeholders

  • Adhere to processes and standards, ensuring compliance and meeting KPIs

  • Identify and execute upselling opportunities to drive business growth

  • Communicate proactively and professionally with all stakeholders

  • Collaborate with internal teams, including Warehouses, Commercial, Product, and Global Service Centres

  • Support other functional groups, including Revenue Management, Compliance, Claims, and systems testing

We are looking for:

  • High School Diploma or equivalent; Bachelor's Degree in a related business area preferred

  • 1-2 years of experience with airfreight process knowledge

  • Strong customer-centricity and interpersonal skills

  • Excellent communication and problem-solving skills

  • Ability to work in a fast-paced environment with composure and perseverance

  • Collaborative and action-oriented with a focus on operational systems

  • Microsoft Office proficiency (Outlook, PowerPoint, Excel, Word)

  • English language proficiency (written and spoken)

  • CargoWise experience preferred

  • Dangerous Goods certified preferred

Company Benefits:

Medical

Dental

Vision

401k Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible)

And more!

Pay Range: $53,000-$59,000*

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Notice to applicants applying to positions in the United States

You must be authorized to work for any employer in the U.S.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

 

Salary : $53,000 - $59,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Air Operations Specialist?

Sign up to receive alerts about other jobs on the Air Operations Specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$68,139 - $88,275
Income Estimation: 
$86,813 - $111,311
Income Estimation: 
$89,702 - $107,879
Income Estimation: 
$107,913 - $134,519
Income Estimation: 
$69,231 - $86,546
Income Estimation: 
$89,702 - $107,879
Income Estimation: 
$87,788 - $104,837
Income Estimation: 
$70,647 - $86,374
Income Estimation: 
$123,613 - $165,638
Income Estimation: 
$69,116 - $84,792
Income Estimation: 
$60,053 - $73,196
Income Estimation: 
$69,231 - $86,546

Sign up to receive alerts about other jobs with skills like those required for the Air Operations Specialist.

Click the checkbox next to the jobs that you are interested in.

  • Customer Service Skill

    • Income Estimation: $43,569 - $82,025
    • Income Estimation: $49,713 - $89,972
  • Data Analysis Skill

    • Income Estimation: $47,013 - $64,528
    • Income Estimation: $47,272 - $56,915
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at MAERSK INC.

MAERSK INC.
Hired Organization Address Salt Lake, UT Full Time
The Pricing Analyst will work independently to analyze the logistics needs of current and prespective clients, recommend...
MAERSK INC.
Hired Organization Address Fife, WA Full Time
Landside Operations Execution includes roles that manage and operate landside transport modalities, such as truck or rai...
MAERSK INC.
Hired Organization Address Hybrid work in Hapeville, GA Full Time
Air Operations Leader Maersk is a global leader in integrated logistics and have been industry pioneers for over a centu...
MAERSK INC.
Hired Organization Address Charlotte, NC Full Time
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers an...

Not the job you're looking for? Here are some other Air Operations Specialist jobs in the Village, IL area that may be a better fit.

Export Air Operations Specialist

Röhlig Logistics, Mount Prospect, IL

Senior Operations Specialist

Forward Air Corporation, Vernon, IL

AI Assistant is available now!

Feel free to start your new journey!