What are the responsibilities and job description for the ATHENA-R Mission Equipment Payload (MEP) Field Service Representative (FSR). position at MAG Aerospace?

Position Summary :

The mission of the MEP technician is to provide 24 / 7 PME maintenance support to sustain 100% Fully Mission Capable (FMC) status and mission readiness to support ISR operations for the ATHENA-R Program. The MEP technician is responsible to configure and monitor the satellite hub operations to maintain connectivity and ensure continuous operational support. The MEP technician is responsible for ensuring 100% mission readiness for multiple ISR sensors to include but not limited to radar, ELINT, SIGINT, COMINT and BLoS systems. The MEP Technician must always ensure proper documentation of all aircraft PME maintenance and changes.

Essential Duties and Responsibilities :

Duties include, but not limited to :

Utilize various electronic test equipment to include specialized electronic test sets, multi-meters, power meters, oscilloscopes, frequency counters, spectrum analyzers, signal generators, Test, Measurement, & Diagnostic Equipment (TMDE).
Assist in developing and executing FSR / operational requirements, coordinate installation and upgrade schedules, and provide technical support as required.
Conducts maintenance operations for various special mission systems in accordance with policies and procedures.
Regularly perform software, hardware, and network troubleshooting to identify concerns and provide resolution.
Installation, implementation, and configuration of mission systems.
Oversee all maintaining and training aspects of mission system projects, ensuring they are completed on time and within budget.
Work collaboratively with cross-functional teams, including design, software, and hardware engineers, to achieve project milestones.
Communicate with stakeholders, providing updates on project status, risks, and mitigation strategies.
Prepare and present technical reports, findings, and recommendations.
Participate in design reviews, integration testing, and system validation.
Ensure adherence to safety, quality, and regulatory compliance standards.
Coordinate with suppliers, subcontractors, and partners as required.
Provide mentorship and technical guidance to junior FSRs and team members.

Requirements : Minimum Requirements

Required Skills

Ability to work both independently and in a team-oriented environment.

Ability to review and understand schematics for troubleshooting and repair requirements.

Experience with Airborne ISR Operations.

Supervise and instruct personnel in mission systems operation, maintenance, repair, and test procedures.

Prepare mission and maintenance reports.

Understand system operation and employment tactics, techniques, and procedures (TTPs) to optimize system employment.

Experience in R&D and maintenance of electronic systems with embedded software and firmware

Experienced in determining the cause and location of malfunctions, diagnosing the extent of faults, and conveying the level of maintenance required.

Navigate through and understand the use of complex Army technical manuals and be able to follow logical procedures with regard for consequences in problem solving; making calculations; and interpreting schematics in the use of high voltage equipment as it pertains to multiple ground-to-ground communications systems and subsystems.

Provide support to the Management as needed.

Minimum years of related experience required : 5 years.

Preferred Skills

Ability to multi-task at a high level in difficult conditions.

Experience with Microsoft Windows / Linux / VMWare server and client software, patching, upgrading, and maintenance experience.

Proficiency with CAD software.

Preferred Experience, Certifications, and Education

Minimum level of education required is : High School Diploma (Associate or Bachelor of Science in a technical field preferred)

Physical / Working Requirements

International travel to customer locations required.

Must be willing and able to work irregular hours.

Must be willing and able to work in a predominately military environment.

Travel Required : OCONUS 60 / 60 rotational deployments required possibly to austere locations.

Additional Eligibility Qualifications :

Possess an Active U.S. DOD Top Secret security clearance with Counterintelligence Polygraph (CI Poly)

Must be able to obtain or maintain government eligibility requirements.

Meet DoD Theater Entry requirements.

Must have a valid US passport with no less than six months remaining.

Must be willing and able to deploy OCONUS.

Special Note :

The position is contingent upon candidates ability to meet physical and medical requirements as needed by the position; including compliance with all applicable federal, state, and local jurisdictional requirements.

Government or customer site-specific requirements may include, but are not limited to, proof of full COVID-19 vaccination status, except in circumstances where a candidate is legally entitled to an accommodation.

Company Policy :

MAG Aerospace (MAG) is an Equal Opportunity / Affirmative Action Employer and is committed to Diversity and Inclusion. We encourage diverse candidates to apply to our positions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Click below for the Know Your Rights" and Pay Transparency Nondiscrimination supplement posters.

https : / / www.dol.gov / agencies / ofccp / posters

MAG Aerospace (MAG) is committed to providing an online application process that is accessible to all, including individuals with a disability, by offering an alternative way to apply for job openings. This alternative method is available for those who cannot otherwise complete the online application due to a disability or need for accommodation.

MAG provides reasonable accommodation to applicants under the guidance of the Americans with Disabilities Act (ADA), Section 503 of the Rehabilitation Act of 1973, the Vietnam-Era Veterans Readjustment Assistance Act of 1974, and certain state and / or local laws.

If you need assistance due to a disability, please contact the MAG Aerospace Recruiting email :

Applicant.Assist@mag.us or call (703) 376-8993.

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What are the responsibilities and job description for the ATHENA-R Mission Equipment Payload (MEP) Field Service Representative (FSR). position at MAG Aerospace?

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