Intermodal Dispatcher

Magana Transport is an Intermodal logistics terminal located in Houston, TX. In business since 1996, we take pride in servicing both Houston and New Orleans ports and railroads. We are looking for an experienced, talented, and dedicated individual to join our family. If you have 3 or more years of experience in dispatching in the logistics industry and are looking for an opportunity to grow with a proven service leader, we want to speak with you today.

Job: Dispatcher·

• Efficiently schedule and coordinate workload for the drivers
• Have a solid understanding of intermodal drayage (Port and Terminals).

• Ability to problem solve and handle challenges faced throughout the day

• Clearly communicate with customer service representatives requesting updates on driver statuses
• Manage large volumes of calls and emails regarding daily operations

• Achieve driver retention by ensuring driver success while maintaining strong relationships with the independent contractors and employee drivers.
• Promote a culture of Operational Excellence focused on safety and customer service
• Execute daily workload while ensuring customer requirements are met to achieve the best service possible.
• Track and manage all equipment currently under dispatch to ensure proper utilization.
• Openly communicate challenges/opportunities as they arise along with creative solutions to overcome.
• Manage cost with a focus to increase profitability of the terminal as well as minimizing cost to our customers.
• Regular oversight to Independent Contractors HOS, prior to dispatching

Requirements:

· 3 years experience dispatching in a drayage and/or Intermodal environment

· Overall proficiency in English and Spanish is a must.

· Knowledge of the geography in and around Houston, the ports, rails, and container depots is required.

· Must have an excellent working understanding of rail and port procedures.

· Knowledge of geographic locations and the ability to calculate time and distance

· Working knowledge of a basic dispatch system, Microsoft Outlook, Word, and Excel

· Ability to handle multiple tasks and work with minimal supervision in a fast-paced environment

· Must have good interpersonal and communication skills for interacting with internal employees / drivers and external customers.

Working Conditions:

Terminal / Office environment; extended working hours may be occasionally necessary

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Ability to Relocate:

• Houston, TX 77020: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000