What are the responsibilities and job description for the Healthcare Operations Specialist position at Magellan Health, Inc.?
Responsibilities
- Reviews correspondence and ensures timely and accurate record set-up and data entry
- Supports internal auditing process to ensure data accuracy and integrity
- Researches and resolves issues and ensures systems are updated, timely, appropriately and accurately
- Responds to requests to update or change information and ensures that all changes are made within operational guidelines and accurately support all other systems related functions
- Develops solutions and communicates outcomes by telephone and in writing
- Supports the implementation of new business by ensuring providers are appropriately and accurately loaded in all applicable systems
You will be working closely with various stakeholders, including providers, area offices, and internal staff, to ensure seamless communication and collaboration. Your ability to type 45-50 words per minute, as well as your proficiency in word processing and spreadsheet applications, will be essential in performing your duties effectively.
