What are the responsibilities and job description for the Host position at Maggiano’s Little Italy?

Description

IMMEDIATELY HIRING - Hosts

Full Time & Part Time Opportunities

Text APPLY to 972-203-6224

Our Teammates Enjoy :

Great Pay
Overtime eligibility for full-time work over 40 hours / week
Paid Sick Leave benefits avaliable in applicable states
Benefits package with health, dental and life - View our full benefits page at maggianosjobs.com / benefits.html
FREE Education assistance
Scratch kitchen
Authentic family recipes
Lots of other perks and discounts

Job summary :

Responsible for initial greeting and seating of guests, answering phones, taking messages and reservations, maintaining an accurate wait when necessary and bidding goodbye to all guests.

Essential functions :

Must be willing and able to :

Determine proper amount of reservations to be accepted for each shift according to standing operating procedure

Take all reservation calls and record necessary information

Confirm applicable reservations according to standing operating procedure

Seat the restaurant evenly and in an orderly manner so that the dining room looks well filled at all times and so that all servers have a fair share of the guests

Maintain an accurate head count of guests seated in each station

Fill out completely all sections of a telephone message pad and pass on to the appropriate person within 10 minutes of the call

Check washrooms and coordinate with bus staff cleaning requirements

Ensure that host desk and waiting area are kept clean and organized throughout the shift

Sell and accurately account for gift certificate sales

Move tables as needed for larger or smaller parties

Relate to guests pleasantly and with good humor

Communicate effectively with guests

Must be willing and able to meet individual restaurant requirements in the following when that restaurant is on a wait :

Accurately quote wait time within 5 minutes

Efficiently assign tables appropriate for parties being seated

Accurately fill out and maintain host / hostess control sheet

Anticipate needs of scheduled special parties

Communicate seating needs to service, bus and other host staff

Cordially inform the guest about where to wait and how wait system works

Requirements

Qualification standards :

Must provide a minimum of 1-year full service restaurant experience or the equivalent. Must have accurate mathematic skills.

Menu and specials

Restaurant layout including table numbers and station numbers

Must be willing and able to :

Meet personal schedule requirements punctually

Be warm, sincere, outgoing in personality

Stand for long periods of time while on duty

Move safely throughout all areas of the restaurant

Work amidst noise in confined crowded space

Move chairs, transport high chairs and / or booster seats to tables when necessary

Work nights, weekends and holidays

Maggiano's Little Italy® truly is a very special group of restaurants. Technically, we're a "chain," but in principle, we're more like an extended family. Each restaurant is similar in menu and philosophy but is built to reflect the history of its host city. Inside, high-energy, full-service dining rooms reminiscent of pre-war Little Italy, elegant banquet facilities and customer-friendly carryout leave no doubt you're visiting an authentic Maggiano's Little Italy® restaurant. equal opportunity employer

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