What are the responsibilities and job description for the Donor and Data Associate position at Maggie's Place?
Jo b Purpose : The Donor and Database Associate is responsible for advancing and supporting the fundraising efforts to advance the mission of Maggie's Place . This role is responsible for operating, maintaining , and enhancing the use of the organization's donor database, including gift entry and acknowledgment, queries and reporting, and records management and review. This position also supports special events , marketing and other important efforts to serve and engage stakeholders which include donors, board and staff . The ideal candidate will be self-motivated, highly organized, detail- oriented and capable of working both independently and collaboratively within a dynamic team environment.
Responsibilities :
- Maintain all database operating procedures in accordance with Maggie's Place guidelines and policies.
- Process all donations and create / coordinate gift acknowledgements.
- Create and manage pledges, including pledge reminder letters.
- Create new constituent records, both individual and organizational.
- Review and update records regularly to maintain database integrity.
- Provide regular gift reporting and analysis to staff including queries, exports and reports on an ongoing and as needed basis.
- Work with the finance team to ensure all gifts and payments are recorded accurately.
- Create and manage event records and registrations.
- Manage software capabilities and opportunities and determine the best use of features that accomplish Maggie's Place goals.
- Respond to all donor inquiries via email, phone, and written correspondence in a timely manner.
- Assist the VP of Philanthropy with cultivation and stewardship of new and current donors and help plan, manage and execute donor appreciation events.
- Handle all calls and email inquiries related to donor accounts, donations and acknowledgements.
- Manage in-kind gifts ensuring proper coding for audit purposes.
- Assist with special events , marketing and initiatives within the Development Team.
- Perform other duties as assigned, which may be updated as needed
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Qualifications :
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Work Environment