What are the responsibilities and job description for the Discovery Guide position at Magic City Discovery Center?
ORGANIZATION:
The mission of the Magic City Discovery Center is to engage children and families in the magic of lifelong learning through discovery, creativity and play. Our vision statement is: The Magic City Discovery Center is a destination to bring children, their families and caregivers together in an interactive environment that inspires creativity, encourages play and enhances education.
SUPERVISORY RESPONSIBILITIES: N/A
REPORTS TO: Discovery Guide Supervisor
POSITION OVERVIEW:
The Discovery Guide works with all areas of the discovery center to support the Discovery Guide Supervisor and others with carrying out our mission. Will be responsible for admission sales, greeting and sharing exhibit information with visitors, and will provide assistance as needed to the other Discovery Guides on the floor.
ESSENTIAL FUNCTIONS:
- Live out MCDC Mission, Vision, and Core Values.
- Ensure security, integrity, and confidentiality of MCDC data and information.
- Responsible for the admission process including but not limited to; welcoming customers, scanning membership cards, selling admission tickets, etc.
- Greet visitors with positivity and enthusiasm and educate children and adults about educational aspects of the exhibits.
- Capture moments of learning and engagement through pictures and videos and forward to Marketing.
- Maintain cash throughout each shift and reconcile cash at the end of each shift.
- Maintain Welcome Desk cleanliness.
- Ensure stock and maintenance for Creativity Studio and Spark!Lab activities.
- Direct visitors to exhibits/floors/elevators/programming events.
- Answer telephones.
- Facilitate birthday parties: Set-up, monitor party, clean up, etc.
- Opening and closing procedures (Daily Process).
- Ensure facility standards are met at time of opening and throughout the day.
- Notify Discovery Guide Supervisor/Director of Operations of exhibit issues.
- Daily cleaning of exhibits, discovery center areas, bathrooms, etc.
- Restocking of consumables.
- Enforce all discovery center rules.
- Ensure the entrance is free of debris including snow, trash, etc.
- Identify and correct unsafe behavior of visitors in the center.
HOURS: Part-time
JOB SPECIFICATIONS:
EDUCATION/LICENSE/CERTIFICATION REQUIREMENTS:
o High School Diploma or GED.
EXPERIENCE REQUIREMENTS AND SKILLS:
o Works well with families and children.
o Strong people skills required.
o Strong communication skills.
o Strong collaborative and team building skills.
o Must be able to lift, sit, stand, carry, pull, climb and push objects.
o Able to stand/walk for extended periods of time.
o Technology skills preferred to recognize exhibit issues and work with exhibit technologies.
This job description does not list all the duties of the job. Your supervisor may make an assignment of other duties or instructions from time to time. This assignment of duties or instructions will be within your knowledge and skill base to ensure performance of the assignment in an adequate manner. Management has the right to revise this job description at any time. This job description is not a contract for employment and either you or the firm may terminate employment at any time, for any reason.
Magic City Discovery Center is an equal opportunity employer.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 16 per week
Schedule:
- Every weekend
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Minot, ND 58703 (Required)
Work Location: In person
Salary : $15