What are the responsibilities and job description for the Shift Leader position at Magic Concepts - Wingstop?
Shift Leader
Duties:
- Guest service mentality; has a genuine desire to serve the customer.
- Strong verbal communication and listening skills.
- Maintains a calm, tactful demeanor when dealing with difficult situations.
- Manages multiple projects and timelines with a sense of urgency and follow through.
- Well organized and detail oriented.
- Experience must include business planning, with direct responsibility for operational
and financial results. Must have demonstrated expertise in identifying areas for
improvement and establish and implement procedures and performance standards to
increase profitability.
- Ability to teach others to understand the financial impact of operational decisions, and
help to establish and implement performance measurements and procedures to reach
goals.
- Consultative and coaching approach; tolerant of others’ viewpoints. Ability to use
persuasion and negotiation and other communication principles to influence results.
- Strong problem-solving skills; desire to accept a leadership role, and remain tactful
while approaching conflict management.
- Ability to remain composed and rational in adverse or confrontational situations. Must
be able to deal with complex factors, adapt existing methods, make and influence
decisions guided by established policies and procedures.
- Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
- Obtain ServSafe certification within first 90 days of job placement
Job Types: Full-time, Part-time
Pay: Up to $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $20
