I.          POSITION SUMMARY

This position provides support to the Human Resources Officer and assists with human resources matters by gathering, collecting, and maintaining documents and records required for policy development, investigations, and compliance.

II.        REPORTING RELATIONSHIPS

A.                Reports to:  Human Resources Officer

B.                 Supervises: None

III.       MAJOR RESPONSIBILITIES

A.                Handles routine human resource inquiries related to policies and procedures and refers complex matters to appropriate management staff.

B.                 Serves as the initial contact and liaison for intake and assessment of employee complaints.

C.                 Conducts initial interviews and gathers information for employee relations matters such as harassment allegations, work complaints, or other concerns; informs appropriate HR staff when additional investigation is required.

D.                Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, labor relations, and human resources to ensures compliance with Federal, State, and local employment laws; assures proper postings of notices and updates policies and HR forms as necessary.

E.                 Maintains and updates employee policy manual and is knowledgeable of policy content.

F.                  Ensures that human resource files and records are maintained in accordance with legal requirements and cooperative policies and procedures.

G.                Maintains, manages, and coordinates the Cooperative’s performance evaluation software and performance review cycles.

H.                Maintains the HR Portal document site and HR Department Intranet site including HR Wiki area and posts announcements as required to ensure compliance.

I.                    Performs miscellaneous clerical functions and special projects as assigned and researches and analyzes data for special projects and policy development, etc.

J.                   Observes and follows all safety rules and policies.

The above statements are intended to describe the general nature of level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities of personnel so classified.

The Employee Relations Specialist shall be required to perform any other duties assigned in order to fulfill the objective of the Cooperative.

IV.       EXTERNAL RELATIONSHIPS

A.                Legal Council:  Provides information as requested.

B.                 Vendors:  Provides and receives information regarding employee software and programs as needed.

C.                 General Public:  Maintains good relations in all contacts with the general public.