What are the responsibilities and job description for the Operations Specialist & Coordinator (fully remote) position at Magical Teams?
Logistics Summary :
- Location : 100% remote, international
- Hours : EST business hours (10am-6pm EST) - part time, freelance, or full time options
This role will start as part-time 10-20 hours, but has the potential to grow into a full time role
In-Training = $25-$28 / hr
Seeking you... if you :
Who We Are
Magical Teams is a premium operations agency that works with mission driven B2B small businesses. We are strategic and implementation partners who offer custom "team built for you" services that integrate into our clients’ businesses. Our core values are communication, shared ownership, kindness, freedom, and leaning into our optimal zone of discomfort. Our CEO, Christina Salerno, has been building and supporting small businesses for over 15 years and we've built an impressive team who bring a wealth of expertise across all areas of operations. We are a small team with big hearts and exceptional work ethics. We have a very high bar for quality efficiency.
Our clients have established small businesses and startups, but they are at a growth point and need extra support to up-level. Sometimes they really don’t know what they’re doing when it comes to building / managing a business and they’re looking to us to learn how to do this and get the execution support to set a team up for success. Other times they simply have run out of capacity and know what needs to be done, but they need to outsource it so they can focus on being the visionary / business owner.
READ MORE on our Careers Page ✨
Responsibilities and Areas of Need
As a Coordinator at Magical Teams, you're the maestro of efficiency, ensuring that our clients' operations run like a well-oiled machine. You'll work closely with both clients and our internal pod team to manage and implement streamlined processes, using tools and technology to create clarity and optimize workflows. You'll be the central point of contact, keeping everyone on the same page and ensuring tasks are completed on time and to the highest standard.
Your goal is not simply to execute requests but to proactively identify opportunities for improvement, collaborating alongside a Strategist to provide recommendations and solutions that help our clients thrive. Clear, concise, and client-friendly communication is essential, as you'll be the bridge between the client's vision and our team's execution.
Key P oints :
Research new tech tools and make suggestions based on your findings.
Communicate regular updates on current tasks / projects with team members and our clients.
Drive the management of projects by creating a clear scope, delegating tasks, and overseeing timelines / budgets.
Teach tech tools to clients and the best practices for implementing processes within those tools.
Skills That Will Enable You To Thrive :
Why It's Awesome To Join Our Team
1) Work virtually from anywhere! We are remote first and always will be. While we do work within Eastern Standard Zone business hours (typically 10am-6pm EST), there's a lot of flexibility for how you approach and complete your work each day!
2) You’ll work with extraordinary people. Everyone on our team has unique superpowers that are well honed in different areas. If you like working with organized, passionate, responsible, communicative, talented, accountable, creative, generous, fun, and ambitious people… that’s us.
3) We are ALL about mentorship! We mentor clients, everyone gets mentorship, and we mentor each other. We have mentorship cohorts, internal team trainings, co-working, and a constantly growing resource library.
4) We care about people, empowerment, inclusion, wellbeing, and we implement this in our client services and internal team. If that’s appealing to you - and you care too - you’ll be able to have a direct meaningful impact!
5) We have a high bar for excellence, execution, efficiency, results, and integrity. If you love to roll up your sleeves and be dedicated to detail-oriented, efficient quality, you’ll succeed here fast.
Magical Teams is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We highly encourage candidates who are LGBTQIA2S , BIPOC, neurodiverse, disabled, from rural areas, and other communities.
Important : We take the time to read each and every application submitted. We request thoughtful responses to the application questions in order to be considered for proceeding forward in our process.
Salary : $25 - $28