What are the responsibilities and job description for the Full Stack Engineer, Infrastructure & Data position at Magical Tome?
About Tome
Tome is an AI CRM (customer relationship manager) that transforms relationships between small businesses and their customers.
We harness state-of-the-art models and techniques to simplify complex research and strategic planning. Tome surfaces the most actionable knowledge about customers from internal systems, as well as from public and proprietary data across thousands of sources.
Our system is tuned and customized by a team of experienced sellers, engineers, and researchers. Many of us previously contributed to large-scale products like Llama, Messenger, Instagram, and Pinterest.
We design and build Tome in close partnership with our early customers, from small businesses to mature enterprise sales organizations. This collaboration ensures we create enduring solutions to long-standing challenges in the industry.
Learn more at tome.app / ai.
About the role
We're looking for an experienced, creative, and versatile engineer who is eager to tackle the challenge of architecting, building, and scaling the core infrastructure and systems powering Tome's AI-driven CRM.
At Tome, engineers take ownership of projects from inception to impact, collaborating across functions and pushing the envelope on what's possible in applied AI and data systems. You'll play a critical role in designing and building the data models and infrastructure that support a next-generation CRM, ensuring our system is performant, scalable, and resilient.
What you'll do
- Build and maintain full-stack systems, end-to-end, ensuring reliability, scalability, and performance.
- Architect and scale the data infrastructure and backend services that power Tome's AI-driven CRM.
- Design and optimize data models to support CRM workflows, customer interactions, and AI-driven insights.
- Develop observability and metrics to enable smooth operation, proactive issue detection, and continuous improvement.
- Mentor teammates, participate in code reviews, and help shape engineering culture and practices.
- Contribute to building a world-class engineering team through recruiting, mentorship, and knowledge-sharing.
Who you are
