What are the responsibilities and job description for the e-Commerce Merchandising Specialist position at MAGID GLOVE & SAFETY MANUFACTURING CO, LLC?
What Matters at Magid? YOU do!
"The number one key to growth is having good people and that’s what has driven us at every stage of the game." - Greg Cohen, CEO
At Magid we are passionate about keeping workers safe and proud of the innovative and collaborative environment we’ve created where diversity is celebrated, and growth never stops.
As an e-Commerce Merchandising Specialist, you will be responsible for optimizing the customer experience by identifying key merchandising strategies to increase online sales and conversion on our website and marketplace channels.
Responsibilities:
Product Page Creation:
- Product detail page creation within Magento Content Management system
- Optimize existing product listings and launch new products on various e-commerce platforms by collaborating and effectively communicating with internal and external partners
- Working with third party vendors and Marketing to obtain product data, collateral and images needed to create product detail pages (images, product content, videos, PDF’s and attributes).
- Lead process and product creation requests that come in from our vendors, customers and Sales teams
- Respond to eCommerce product related correspondence to update product content when needed
Product Management:
- Be the primary point of contact for things related to finding and selecting a product online. This includes, but is not limited to, Site Search, Navigation, Product Results Pages, Product Detail Pages, Product Images and content related to guided shopping experiences.
- Collaborate with cross-functional teams, including marketing, product management, and operations, to develop and execute effective merchandising strategies for our e-commerce websites
Performance Analysis:
- Run sales reports to track Key Performance Indicators of newly created products
- Regularly report on key metrics and behavioral data. Publish reporting and use a data-driven approach to identify and prioritize potential future enhancements.
Customer Experience:
- Stay current with new technologies, trends or advancements that help create an unmatched online experience for our customers.
- Audit the current customer experience and identify potential areas of opportunity for improvement.
- Work across departments to ensure problems are fixed, enhancements are communicated, and the customer’s experience is improved.
- Create and manage cases with marketplace support to resolve issues that arise.
