What are the responsibilities and job description for the e-Commerce Merchandising Specialist position at MAGID GLOVE & SAFETY MANUFACTURING CO, LLC?
What Matters at Magid? YOU do!
"The number one key to growth is having good people and that’s what has driven us at every stage of the game." - Greg Cohen, CEO
At Magid we are passionate about keeping workers safe and proud of the innovative and collaborative environment we’ve created where diversity is celebrated, and growth never stops.
As an e-Commerce Merchandising Specialist, you will be responsible for optimizing the customer experience by identifying key merchandising strategies to increase online sales and conversion on our website and marketplace channels.
Responsibilities:
Product Page Creation:
- Product detail page creation within Magento Content Management system
- Optimize existing product listings and launch new products on various e-commerce platforms by collaborating and effectively communicating with internal and external partners
- Working with third party vendors and Marketing to obtain product data, collateral and images needed to create product detail pages (images, product content, videos, PDF’s and attributes).
- Lead process and product creation requests that come in from our vendors, customers and Sales teams
- Respond to eCommerce product related correspondence to update product content when needed
Product Management:
- Be the primary point of contact for things related to finding and selecting a product online. This includes, but is not limited to, Site Search, Navigation, Product Results Pages, Product Detail Pages, Product Images and content related to guided shopping experiences.
- Collaborate with cross-functional teams, including marketing, product management, and operations, to develop and execute effective merchandising strategies for our e-commerce websites
Performance Analysis:
- Run sales reports to track Key Performance Indicators of newly created products
- Regularly report on key metrics and behavioral data. Publish reporting and use a data-driven approach to identify and prioritize potential future enhancements.
Customer Experience:
- Stay current with new technologies, trends or advancements that help create an unmatched online experience for our customers.
- Audit the current customer experience and identify potential areas of opportunity for improvement.
- Work across departments to ensure problems are fixed, enhancements are communicated, and the customer’s experience is improved.
- Create and manage cases with marketplace support to resolve issues that arise.
- Self-starter, detail-oriented and collaborative individual
- Ability to work both independently and as a part of a team
- Ability to multitask and work on several projects simultaneously
- Excellent attention to written and oral communication skills
- Ability to learn quickly, while having the flexibility to adapt to changes in processes
- Critical thinking skills
- Proficient in Microsoft Office Suite with an emphasis on Excel
- Familiarity with web analytics tools such as Google Analytics
- Analytical skills
- Excellent verbal and written skills
- Experience with Magento/Adobe Commerce
- Experience with Project Management system, such as Monday, is a plus
- Experience with keyword research tools, such as Helium 10, is a plus
Magid Glove & Safety is a leading manufacturer, distributor, and importer of hand protection and safety products, e.g,.work gloves, fall protection, reusable and disposable respirators. We are an innovative, growing, and privately held business, that has been delivering safety solutions to thousands of companies since 1946.
Magid is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.