Field Service Representative - PART TIME

Brief Description

Responsibilities include:

• Meet key customer contacts to ensure needs are being met and products are available
• The position is a variable hours employment
• Monitor inventory stocking levels which may include ordering and replenishing inventory
• Maintain accuracy and functionality of all activities related to Vending Solutions
• Resolves customer problems promptly and accurately in a manner that will retain and promote world class customer service
• Performs troubleshooting and repairs on vending machines
• Follows designated route as defined by weekly schedule
• Documents and follows standard operating procedures at customer locations to provide direction to back-up resources to ensure continuity of service
• Identifies continuous improvement opportunities in productivity, process improvement, and cycle time with Magid Vendsupport
• Complies with the safety and inspection requirements of the facility where the service is being provided
• Works collaboratively with Field Supervisor, Vendsupport, and Field Sales on a daily basis
  
  

Required Skills:

Good customer service skills

Basic computer skills

Detail Orientation

Organizational Skills

Communicates well with all stakeholders

Experience/Education Required/Sought:

Requirements

Industrial environment experience preferred

You must have:

• A reliable vehicle, a valid driver’s license, and a personal smartphone.
• Basic computer skills and the ability to handle mechanical tasks confidently.
• Strong communication and customer service skills to interact effectively with clients.
• Ability to lift and carry up to 50 pounds.
• Detail-oriented with excellent organizational skills.
• Comfortable working in different manufacturing environment that may be loud, industrial and may have variations in temperature.
• Flexibility to provide on-call support for emergency maintenance and repairs.
• Ability to pass a background check, drug screening, and maintain a satisfactory Motor Vehicle Report (MVR).
• Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training, geographic location, additional qualifications such as licensure or certifications, market factors, and specific responsibilities.
  
  

Magid offers a variety of benefits to our FSR team members including:?

• Bonus plan
• Potential for Company provided Profit Sharing
• Participation in Magid Paid Time Off (PTO) Policy
  
  

Summary

Magid Glove & Safety is America’s leading manufacturer, distributor and importer of hand protection and safety products i.e. work gloves, fall protection, gas detection, reusable and disposable respirators, clean room, 1st aid and all other safety related products. We are a privately held, family founded company, and have been providing safety solutions to thousands of companies since 1946.

Magid is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.