Demo

Renewal Specialist

Magnamious Systems Pvt. Ltd.
Palo Alto, CA Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/18/2025
  • Creating relationships with existing customers over the phone / email.
  • Maintaining and growing strong relationships with current customers.
  • Follow through with the sales and renewal process with customers by phone, email.
  • Communicating with all renewal customers during budget reviews to manage renewal status.
  • Cultivating relationships with renewal customers to ensure renewal is forthcoming.
  • Assisting Account Representatives in the strategy and promotion of additional product (upselling).
  • Providing customers with sales quotes and online demonstrations of our products.
  • Effectively understanding customer needs, solving problems, negotiating, and developing solutions to meet customer needs.
  • Using a contact management system to plan and complete sales activities, create quotes, develop a pipeline, and move opportunities through the renewal process to close.
  • Requirements & Skills :

    • Excellent written and verbal communication skills with an ability to communicate across the organization and externally with customers.
    • Strong organizational skills and ability to multi-task, self-start and self-direct work in an independent and fast paced environment.
    • Ability to collaborate with teams in diverse functional areas with effective interpersonal skills necessary to build positive, productive, and effective professional working relationships.
    • Proven analytical and problem resolution skills.
    • Flexibility and ability to prioritize in meeting multiple goals.
    • Adhere to internal controls, best practices, and efficiencies.
    • Self-motivated and self-sufficient.
    • Proficient with Microsoft Office and Salesforce.
    • Ability (up to 10%) travel for quarterly company sales meetings.
    • Education :

    • Position requires a bachelor’s degree and any sales or marketing experience. Experience of social leadership or intra college leadership will be a plus point.
    • Preferred Degree : Any graduate or postgraduate.
    • Other Skills and Qualifications :

      Networking, Persuasion, Prospecting, Public Speaking, Research, Writing, Motivation for Sales, Prospecting Skills, Sales Planning, Identification of Customer Needs and Challenges, Territory Management, Market Knowledge, Meeting Sales Goals, Professionalism, CRM, and Microsoft Office.

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