What are the responsibilities and job description for the Information Technology Desktop Support position at Magnit?
This is a contract and Onsite role through Magnit Global with one of the world’s leading health insurance companies.
Client Details
Job Position : IT Desktop Support
Client : Cigna
Location : 3111 W. Dr. Martin Luther King Jr Blvd Tampa, FL, 33607
Duration : 12 Months (Possibilities of Extensions)
Job Duties:
- Contributes to the IT Support job family in a support capacity. Helps configure, install, maintain and upgrade computer systems hardware and software.
- Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices.
- At least 3 Years PC/LAN technical or equivalent experience preferred
- May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems.
- Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in Technical Support.
- Software installation and troubleshooting, Mobile device configuration, training, and diagnosis
- Voice and video network diagnostic and repair.
- Recovery testing to confirm availability of systems where outages have occurred.
- Maintaining and tracking inventory of hardware in the appropriate systems.
Salary : $24 - $28
