Patient Care Coordinator

Job Overview
We are seeking a detail-oriented and organized Patient Care Coordinator to join our Hearing Aid Dispensing office. The ideal candidate will serve as the first point of contact for patients, ensuring a welcoming environment while managing various administrative tasks, with sales experience. This role is crucial in maintaining the smooth operation of our office and supporting the overall patient experience.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Schedule appointments and manage the calendar for healthcare provider.
• Handle patient check-ins and check-outs efficiently.
• Collect and verify patient information, including insurance details.
• Process payments and manage billing inquiries.
• Maintain accurate records using computerized systems, including Sycle.
• Assist with clerical duties such as filing, emailing, and data entry.
• Order clinical supplies and patient devices
• Clean and check hearing aids
• Patient follow up calls and emails.
• Ensure exam rooms and office is kept neat, clean and organized
• Keep office documents and brochures stocked up-to-date.

Skills

• Knowledge of insurance billing practices.
• Proficiency in using computerized systems for record management.
• Strong clerical skills with attention to detail and accuracy.
• Ability to work collaboratively within a team environment while managing multiple tasks efficiently.
• Excellent communication skills, both verbal and written.
• Otolaryngology and Audiology experience is preferred, but not required.
• Sales experience.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 32 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Medical office: 1 year (Required)

Ability to Commute:

• Hoschton, GA 30548 (Required)

Ability to Relocate:

• Hoschton, GA 30548: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18